This sort of shit happens to all cars. Although Lexus has been generous with loaner as they try to push you to trade in or buy newer version on Lexus.
This sort of shit happens to all cars. Although Lexus has been generous with loaner as they try to push you to trade in or buy newer version on Lexus.
I mean, to be clear: You "pay for it" with the fact that an oil change is like $150. But, you'd still get it for any maintenance that is covered under warranty, and its disappointing that Tesla doesn't do the same. One of a myriad of reasons why I'm confused why anyone buys a Tesla.
They're not top spec loaners, generally, but they're usually newer than what you rode in on.
And oil changes are only $70 for full synthetic, though I do the routine stuff myself. But the point is, not everywhere that gives loaners overcharges for routine maintenance. $70 is cheaper than the JiffyLube.
Sure, except certain brands have standard policies to provide transportation assistance for any lengthy (e.g. > 1 day repairs)
e.g. Toyota: http://toyota.custhelp.com/app/answers/detail/a_id/7653/~/if...
That's surprising. Whenever I take my honda in for service, I always get offered a loaner (even if it's just a couple hours of service)
But he didnt leave car for recall, his car shut down. Sounds like a fob off excuse.
Both my Toyota and ford dealer, for example, rents their cars for competitive rates (compared to the local enterprise). They are nice enough to give you a shuttle service between working hours up to 10mi away, but that cost likely comes out of the Service Center budget (hence the $49 tire rotation service cost)
https://jalopnik.com/fords-dual-clutch-transmission-continue...
https://www.azcentral.com/story/money/cars/2019/12/27/ford-f...
"This sort of shit happens to all cars" misses the significance of this event due not applying basic statistics. Simply put, readers of this article have far more cars than the writers.
To me the story is about reliability, the changing nature of automotive problems and how they handle customer service.