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Who is achieving Global Services while not already booking in Polaris? I thought Global Services was like private invitation to senior executives? Those people aren’t likely booking in Economy and hoping for an upgrade. Or is it low-level consultants flying transatlantic twice a week every week who have astronomic mileage but aren’t actually senior in their companies?

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Nobody. GS is nominally the top 1-2% in UA metal revenue of each station (e.g. I had a coworker based out of PIT who was able to routinely get it with 50k annual spend, while I met a number of SFO folks who had to spend 80-90k). Anecdotally, companies with large business relationships with United (Apple, Google, etc.) will get a certain number of GS slots as well (they could get allocated to senior execs--there was a rumor that it was a director perk, though I asked my directors and they didn't seem to have access, so maybe it was VPs only?).

It’s usually either those that spend a lot of total dollars with United or in some cases “influencers” in a company like the head of travel that control a lot of spend.

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