I honestly did not understand if you were being sarcastic in your third paragraph.
I'm still not sure, but it seems you're peeved that Twitter hasn't been perfect and not impressed with Rainbird. (Right?)
This is a bit unfair I think? No one's really waiting for your advice on how to run your data center, whereas Twitter is dealing with the sort of volume that your data center probably couldn't begin to handle without finding some of the same solutions Twitter is now presenting.
Now we could possibly (depending on what you actually meant) get into a debate about Twitter's failures, but that's really not interesting, because your second paragraph is true: technological perfection is not enough by itself.
That doesn't mean Twitter doesn't have anything interesting to say about technological perfection.
But mostly I posted this in order to express the sheer confusion I felt reading your post. If you don't like Twitter, just say so.