Trivial thing happened to my headphones. The wire broke very close to the jack plug because of the frequent bending. There was a young guy there, I told him what happened using my broken Japanese, he patiently listened, took the headphones, made some basic check on them, took my phone number and told me to come in 30 minutes. In 20 minutes I got call that it's done. When it came to payment he asked me how much, I think, I should pay. I've been oblivious so he proposed 500 JPY, which is close to nothing, considering that I've had no tools and spare parts.
London, UK - the same situation happened. I've been told to throw it away.