Obviously they _could_ screw up catastrophically, but if you don't trust them to operate their service with a basic level of competence you probably shouldn't be using them as a password manager to begin with.
Obviously they _could_ screw up catastrophically, but if you don't trust them to operate their service with a basic level of competence you probably shouldn't be using them as a password manager to begin with.
It is generated locally as I indicated, and as outlined in our white paper.
Where some users get confused, and perhaps rightfully, is that when you sign in you can generate a PDF called an Emergency Kit, that contains the Secret Key. This PDF is generated entirely in JS within the browser. It is not generated on our servers and then downloaded. Some users do get confused about that.
Our web client is effectively a client running in the browser, it's all local and communicates with our servers the same way that a native app would.
Kyle
1Password Security Team