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Comment by WBrad | Hacker News Reader

I worked for Fedex ground for a while and I can't blame Amazon for this decision. Fedex contracts their ground delivery out and the quality of service is greatly affected by that. Some areas are great and some are awful. My experience was working under an awful contractor who was near abusive in his work requirements. If anyone has any questions I'm open to answer.

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Can you explain why drivers seem to lie about attempting deliveries?

Nearly 100% of the time I get something that's supposed to be delivered by FedEx that needs a signature, I stay home all day until eventually getting a notification that the delivery was attempted and no one was home. The doorbell never rings and there's no slip on the door.

FedEx support tells me the driver scanned the slip so they don't know what happened.

This happens over and over again until I raise enough hell so they force the driver to come back to my house.

Tbh I'm not sure Amazon is better wrt work requirements.

at least the packages show up on time. fedex is shitty at people AND shitty at package delivery.

They probably aren't. The reason distribution companies like Fedex and Amazon contract their ground delivery out is the margins are too slim and they don't want to deal with vehicle maintenance. So corners are cut by contractors to actually make money in the deal. If there was a reasonable amount of money to be made Amazon would be using regular employees.

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