It's clear they're buckling under the Christmas load, too. I've had over a dozen items delayed thus far.
I've also had them deliver packages to the wrong apartment numerous times, taking pictures of floor mats that don't even exist within a mile of me.
But boy do their delivery people suck. The number of times they've called me asking where I live... that's their job to figure out, not mine.
Kinda laughed the other day as my amazon delivery person was also delivering postmates at the same time. No wonder they're not hitting their deadlines.
Same exact thing happened to me! Locals have also complained about the haphazard parking jobs and throw-your-package-at-your-door method that amazon's drivers do (to be fair on that last point, I regularly have the same experience with UPS).
"An Amazon delivery driver need help with your order. Reply STOP to stop receiving texts from Amazon delivery drivers.
Hello, my name is [name]. Yor please [sic] in the bin"
"Your order has been delivered"
Getting home late then having to dig through a bin to find your parcel is not fun (and of course they didn't leave a card so other people had added stuff to the bin in the meantime). I've already complained to them about leaving stuff in the garden waste bin in the past (damp grass clippings and cardboard is _not_ a good combo).
Possible process: FBA driver scans box and carelessly tosses box towards front door.
Ring or Amazon app push a notification that the package has been delivered, saving about 20 steps for the driver.
Customer (hopefully) lets the package sit fewer minutes reducing the risk of theft.
Amazon pushes notifications from their app, but I much prefer not having their app on my phone.
They can. Next time they mess up, gather your list of prior order numbers they've messed up and put on your super irate customer voice.
Also Amazon: takes 3 days to deliver.