Yeah someone made a big claim about it being increadibly hard for robots to deal with cloth. It's true it is tricky, but the shirt folding problems has been solved for a while.
https://www.theverge.com/2018/1/10/16865506/laundroid-laundr...
https://www.theverge.com/2018/1/10/16865506/laundroid-laundr...
So not quite solved just yet. And I'll give you long odds against them working out the kinks in the next five years.
2. Human operators are doing the heavy lifting (quite literally) by loading the pieces one by one in a standardized initial state.
I'm talking about a machine that will fold men's shirts that are initially sitting in a pile just as they came out of the dryer.