Hipmunk’s Official Round: $4.2 Million Led By Ignition & Online Travel Experts
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I'd love to drop Amex and just use HipMunk (it's definitely nicer!), but I can't justify it just yet.
Airfare really only has a few value variables (price, duration, departure/arrival date, and stops) that are clearly objective. Expanding into other travel products (hotels, packages) and you start adding many more variables and subjective value.
Second but related point I wanted to make. I knew many of the in-house designers at both companies. I can confirm that the look/style/approach of those UI's is not their fault. They are salaried folks, working for The Man, and as with many large companies there's no single person who can put their foot down and say something is good/shit while also having the taste/skills to know what they're talking about. (Like a Steve Jobs at Apple.) A lot of the UI at major travel company websites is the result of "design by committee", by accretion, by slippery slope, by too much advertising, too much philosophy of "just one more thing" and trying to maximize the accounting value of each pixel of real estate. And yes, some of it is the result of A/B-testing and the Local Maxima anti-pattern.
Adioso.com is much better and more flexible, but their coverage is extremely limited.
If Hipmunk were as flexible as Adioso (i.e. queries that show me flights from "ICN to anywhere before February 12"), then I'd be all about Hipmunk. As it stands, doing exact searches in Hipmunk get me "good" deals, but not "great" deals.
One day, we'd love for hipmunk.com to be a one-stop-shop, of course, but babysteps...
Please do check back in periodically and let us know how we're doing: contact@hipmunk.com
For example I have to click on the search button next to the greyed out text to enter anything, and for Seattle the first suggestion is the seaplan airport. Again in Toronto it suggested the city center airport, which while a nice airport only has mostly domestic flights and even then only one commercial airline. It also required me to enter a seperate flight back (when I tried clicking for a return date it suggested another one way flight from Seattle). That being said, it may work better in Russia, I noticed the prices returned were in rubbles.