The vast majority (99.9%) of Uber trips end without any safety-related issue at all.
For example, for the trips in 2017 and 2018:
•1.4% of trips had a support request of any kind, most frequently for issues such as lost items, refunds, or route feedback.
•0.1% of trips had a support request for a safety-related concern, and the majority of those concerns were about less-severe safety issues such as complaints of harsh braking or a verbal argument.
•0.0003% of trips had a report of a critical safety incident,8 which are the incidents referenced in this reportIf the probability of assault in an Uber is within an order of magnitude, that suggests to me that it is reasonable to expect some additional scrutiny / regulation.
If anything, the headline isn't clickbaity enough.
I agree the number is surprisingly high. It appears 10 people are getting assaulted every day. That's a scary thought. However, at the same time, I am happy that this data exists and is published so that we can now ask for year over year comparisons moving forward.
I’m of the same mind as your OP: the goal is zero violence, in raw numbers. Shooting for a low seeming percentage seems to be most often just a way to hide the fact that specific small groups are consistently receiving the lions share of violence, which is unacceptable to me.
It's hard to improve things you don't measure with actionable data.
Similar for other comparisons. Like assaults by driver demographic, like age group. Or comparisons to traditional taxi service...if they have lower incident rates, maybe they have a practice you should adopt.
the passengers being accused of sexually assaulting a driver or another passenger
for any uber user looking for validation of danger, don't take shared rides, don't ride with friends, don't be a driver and your chances of avoiding sexual assault have just doubled.
Why?