Perhaps my view is tainted having been through mandatory military service, and hated every minute of it. But I guess I simply “don’t get it”
Perhaps my view is tainted having been through mandatory military service, and hated every minute of it. But I guess I simply “don’t get it”
It is primarily about owning responsibility yourself, and not externalizing blame. Even CEO and CTOs are prone to deflecting blame when there's politics and external parties involved.
All of the case studies show how managers suffer from defense mechanisms and logical fallacies that are harmful rather than helpful.
It also talks about the dangers of operating in a high complexity environment and the need to develop an understandable and legible method of communication.
* He says that leaders aren’t trusted implicitly in the Seal teams either, btw, and it's part of the job of the leader to build rapport with their teams, sell them on the plan, and make sure everyone understands the higher intent, if the team is really to be effective rather than dysfunctional. (this comes later in the book).
The war stories are what folks seem to focus on here, but I feel those are there mostly for entertainment, in addition to an example of the underlying value it's trying to demonstrate.
That said, the book really boils down to continual repetition of a few core points over and over. That may be necessary to drive the relatively few points home, with even fewer actually changing their behavior.
This is deliberately not an academic-level treatise on leadership. It is a challenge to accept the most fundamental challenges of responsibility - how many managers have you met which fail to do that?
It’s the leadership equivalent of that Not Giving a Fuck book.
In short, these things sell because American business leaders fetishize these sort of ex-SEAL types.
It's all a little much for me. Not to mention unfortunate, because the sort of leadership that works best in the military is decidedly not the sort of leadership that works best in business. The military demands that soldiers immediately and unquestioningly follow commands given by their superiors (particularly during combat). Lives are literally at stake, so any hesitation for even a moment could spell doom.
Meanwhile, in business, I strongly believe leaders need to be in more of a team-servant role -- yes, motivating, providing vision, etc., but also cultivating a sense of "your voice matters," if that makes sense. Being a 'force multiplier' in business requires a different mentality than in war zones.
Relevant David Brent quote:
"Does a struggling salesman start turning up on a bicycle? No, he turns up in a newer car - perception, yeah? They got to trust me - I’m taking these guys into battle, yeah? And I’m doing my own stapling."
This doesn't jive with my understanding of US military (or human nature). Out of combat, a top-down command and control hierarchy leads to poor decision making by troops on the ground. A general can't and shouldn't make decisions on day-to-day operations at the platoon-level.
In combat, certainly the stakes are higher, and lives are on the line. If anything, that means trust plays MORE of a role than hierarchy. If a leader I don't trust tells me to do something that seems wrong and reckless enough to get me killed, I'm not going to do it. I'd rather get court martialed back home than die in the dirt. It's all about trust. If the leader has earned trust, I'll know that they have the bigger picture, and what seems wrong to me now makes sense in some way I can't see from where I am. And of course, it's not all black and white, these are matters of degree, including measuring the desperation and force in the tone of an order.
I don't think the way you've phrased this is quite accurate, although I understand what you're getting at.
In the book the author discusses how it is the responsibility of leaders to plan missions and to ensure that all voices and concerns are heard during planning. It's also the leader's responsibility to ensure that a decision about how to proceed is reached. Once a decision is reached though the expectation is that it will be carried out without question (I don't have any quotes handy unfortunately).
This sounds awfully similar to Amazon's principle of disagree and commit. I think this principle is congruent with the way the way the book suggests that leaders should operate.
From my own personal experience I think this is actually a really important principle. I find nothing more frustrating in a team environment than when one member of the team disagrees with a decision and decides to take it upon themselves to head off in their own chosen direction. It's very frustrating to have team members not following a plan.
When you’re an entrepreneur and have a small team, each of them may have a family. As the leader you are responsible for running a profitable company that can pay its employees so their families can eat.
At the large company I work for my team’s product is B2B. When we go down, other businesses go down. The number of people affected is very high. Treating every incident like someone’s business is dependent on you and they have put their trust in you to support them is very sobering.