A Distributed Meeting Primer
randsinrepose.com
randsinrepose.com
That’s really the only way to do it. Any other situation where there are people looking face to face and someone else on a screen makes it not fully collaborative. People are naturally more inclined when there is someone they can look eye to eye.
My company is ~50% remote (or distributed) and our all hands are with every person on their own laptop. Some people in the office pushed back, but we went this direction with zoom where you can have up to 100 people on the screen at 1 time and it has been incredible. Plus, you don’t have to set up any a/v equipment because the meeting link is in the calendar invite.
I'm pretty sure it'll not be accepted though, I'm trying to figure out why I feel that way. Maybe it feels rude? Maybe because we've always done it this way? Maybe because we do have special equipment for it that should work fine? I'm not sure which weighs how heavy or if there is one main reason. People never expressed much friction but I'm convinced that a measurable percentage of words are just lost that wouldn't be in real life.
Edit: I should add that none of us are speaking their native language (Dutch, German, Spanish, sometimes Italian, with reasonable English as common language). It's hard to improve everyone's English significantly without large investment but the meeting can at least facilitate communication in the best way possible. /edit
Do you have any thoughts on how to approach this? Maybe we should try both alongside for two weeks and ask the remotes which they found worked better, or something else?
It is the people in the office who will resist.
What you need is someone senior enough to be outspoken and champion it. Luckily for us, a number of people on the executive team are at least partially remote so it was relatively easy to convince to do this.
I've worked in a company that's tried it both ways, and the only way that really worked was for everybody to just stay in their office. Not only an equal experience for everybody, but a better experience. Everybody can share a document if needed! Everybody can write on the vitual white board. Everybody can talk.
I personally haven't used it, but he spoke highly of it. I think the intelligent focusing of whomever is talking looks interesting. Certainly looks better than those "cameras in the sky looking down" views that are typical to most office setups.
P.S. No I'm not an investor, owner, or anything. Just a product that seems to take a different approach to remote meeting presentations.
They sound good, both in the room and on a call. The video quality is good and the whole focusing on the active speakers is pretty nifty.
It doesn't really help with whiteboard discussions, it can be hard to keep it focused on the whiteboard. We've ended up just tapping the whiteboard to get it to focus.
Um, that would be a great way to spy on your clients ...
Now, I supposed you _might_ be able to find a way to cram extra electronics for surveillance in there, but you’re probably better off creating a fake thermostat and sticking it to the wall.
After a bunch of terrible calls with antiquated desk phones on speaker, I asked to have some of the conference phones in the main building upgraded just to the poly on conference phones (couple hundred dollars each). Was told no. So instead we waste way more money with expensive engineers trying to make out what is being said.
All video cameras on company equipment are disabled. By corporate policy, they previously only worked on skype, which is only internal to the company. When I asked why they were disabled, I was told that it was to protect proprietary information. Everyone carries around a personal cell phone capable of transmitting video to anywhere in the world and that is okay, but locked down company hardware that can only transmit in company is too much of a risk.
I asked for a few small surface hubs to do video conferencing on, and was told no. Then they spent more money to buy one big one and put it by the executives, with restrictions on who can use it, so it is never used.
I could keep going.
I've dealt with distributed meetings my whole career, and it's ranged from "wall-pounding waste of time" to just "meh". My current job has a pretty great system, but the weak spot remains WebEx, with people not muting by default or forgetting that they're on mute.
This article is a good list for any host/moderator to enforce.
One interesting thing we've taken to is not using video. I don't know why, but it works better to just hear voices. We are cautious to not talk over each other, even if it gets passionate.
We are very careful to mute ourselves after talking to prevent any sort of feedback as well as keep outside noise down. I've found that wearing headphones with my laptop mic works best.
We also have a policy of being on time. It is very rare for us to show up even one minute late. In fact, I just show up early and wait a few minutes on hold.
Out of band started with Slack and for some reason has moved to a whatsapp group... I don't really know why and haven't really bothered to figure it out.