Apple responds: we want a cut of Amazon, Sony e-book sales
arstechnica.com
arstechnica.com
Realistically, three things can happen to people with App under this policy. Take, e.g., Kindle.
1) They withdraw the Kindle application 2) The add In-App purchasing 3) The add In-App purchasing, but with a 30% price hike
Frankly, 2 is very unlikely - 30% is probably their entire profit margin on the sale. 3 is possible, but makes every Android tablet look vastly better to new purchasers ("The same apps from iOS, but with content 30% cheaper!). 1 is also quite possible - they just EOL it and say "For future Amazon purchases, please grab a Kindle or Android tablet), thus showing a huge chunk of Apples target market a big banner for the competition.
I suppose there's another alternative: that this becomes one of the annoying "Not for big player" rules that they just have a sub-rosa agreement with B & N/Amazon to never enforce. That in itself is pretty underhand.
Overall, my favoured interpretation is this is a re-run of the "Nothing but Objective C Apps in the Store" debacle. Masses of bad press, a dent in developer confidence, and a rescinded policy within a month or two. Apple really are their own worst enemy with this stuff.
"Dear Amazon, Sony, Spotify etc,
Please make your Applications less useful to our users. We're sure they'll still love our devices when your apps are crippled compared to the Android version!.
Thanks, Apple".
Unless there's back-door negotiations going on, they must know no big name will ever go for this (indeed, any size name at all that sells content and can process payments for less than 30% of the price). I'm a pretty strong Apple defender (see my comment history!), but this is just user hostile, through and through - in any reading.
I hope there is some fair trade law under which Apple can be prosecuted or sued. Apple is, after all, in the book business itself. How does one see this any other way than stifling competition?
Therefore Kindle would be safe, because you cannot search for books inside Kindle, it just has a link to the Amazon website.
That would make a little bit more sense to me, because I can see Apple's objection to 3rd party vendors circumventing the Apple-controlled purchase system when people shop via an iApp. For instance, some users might not even understand that the app has switched them to Safari, where none of the content is approved by Apple in any way. People go from feeling safe about using the AppStore/AppEcosystem, spending money etc., to worrying whether they'll be victims of fraud when ever they make an 'in-App' purchase.
It could just be that Apple wants a piece of the pie, but anything that makes iPad less attractive than Android will hurt its bottom line at the same time.
>> If an app lets users access content that they purchased via Amazon's website, for example, then that same app must also let users buy the same book via Apple's own in-app purchase system. If the app developer doesn't want to use Apple's in-app purchases to sell content, then the app can't access content purchased elsewhere either.
I guess Apple will play the usual game of letting 99% of people get away with this and just use it strategically for anti-competitive purposes against particular companies.
"We are now requiring that if an app offers customers the ability to purchase books outside of the app, that the same option is also available to customers from within the app with in-app purchase."
I can understand them wanting to get something for this. I am not saying that this is what they believe, because I still think it is crazy.
Yeah, that's right. Even fucking Microsoft is more level-headed and market friendly than Apple.
It's the difference between markup and margin. If you want to pay someone x margin, you have to markup your product by (1/1-x)
"We are now requiring that if an app offers customers the ability to purchase books outside of the app, that the same option is also available to customers from within the app with in-app purchase."
What ars interprets that to mean (emphasis mine):
"If an app lets users access content that they purchased via Amazon's website, for example, then that same app must also let users buy the same book via Apple's own in-app purchase system"
That's not at all what Apple said. Apple said if the app lets you buy books outside of the app, i.e. you click the buy button inside the app and are then sent to the webpage to purchase the book, then the app must also let you purchase the book without leaving the app by using in-app purchases. Apple says nothing about not letting users access content they paid for from other sources.
Okay. But they also said you cannot buy books inside the app unless Apple gets a cut:
http://arstechnica.com/apple/news/2011/02/change-in-apple-po...
It appears as if Sony's app tried to offer a built-in bookstore as well as the ability to download books purchased on other devices, but that idea was shot down when Apple reportedly told Sony that all in-app purchases must go through Apple.
So that basically means if the Kindle app wants to let you buy books from Amazon it can only go through the Amazon website and it has to allow you to purchase books from Apple. How does that make any sense?
It doesn't at all and I totally agree with you on that. I was just making it clear what Apple actually said because everyone seems to be latched onto the "Apple won't let you access your own content if you didn't buy it from them" fallacy.
Obviously Apple wants in on the purchasing action, and by forcing both actions to be available (staying in-app to purchase or being sent to a web browser) they are hoping at least some people find in-app purchasing easier/smoother and use it instead.
You will not be allowed to access the content if Kindle does not allow you to buy books through IAP. That is exactly what ars is trying to communicate.
The only way you can get access to premium content on the Kindle is through PURCHASING. Apple is implying that you can only access content that has the capacity to be purchased in iOS.
That is, if an app can consume premium content, that content must be purchaseable through the app. Any individual piece of the content can be purchased through the app, or elsewhere.
Couldn't this argument also be used against all sorts of advertising and up-sell / cross-sell in apps? No matter what way I look at it, it looks like a huge land grab attempt by Apple.
That is exactly the way the Kindle app on the iPhone works. When you click "Get Books" within the app you are redirected to Amazon's website on Mobile Safari where you can purchase the book then return to your app.
With that in mind I don't see how what you are suggesting is any different than what Ars is saying.
I can sort of understand where Apple is coming from in this. They provide an ecosystem and apps live within their ecosystem.
That being said, I can't see Amazon or any other big player rolling over on a margin of 30%. This is the problem with one fixed margin: it works well for apps and music but not necessarily for other things.
You see the same problem with the Mac App Store: smaller devs love it. Will you see Microsoft Office or Adobe Photoshop on it? I doubt it. 30% is just too much for those big players to hand over.
I consider Kindle to be a key part of my iPad experience and I can say if the end result of this is that I can't read my Kindle books on my iPad I will be pissed. I bought them specifically because I could.
Ultimately though I think Apple needs to give up control here. They should provide a payment infrastructure and if it's comeplling, people will use it. If it's not, they won't. But don't make me a casualty of war in the names of the the consistency of your 30% cut.
This also extends to subscription services. Do you expect Netflix or Hulu to hand over 30% of subscription revenue? I don't think so.
I am very happy with my Nook and the no-DRM policies adopted by O'Reilly, Manning Pragmatic and probably others. I am also delighted with the amount of interesting material freely available on Feedbooks (in Kindle-friendly format too)
This isn't something Amazon (or another big player) can do, they simply don't have a large enough profit margin to support giving apple 30% of the full purchase price.
This will end up being nothing more than another straw on the camel's back. When (if?) a true competitor comes out, it seems that the best marketing for the new device will be done by Apple themselves.
I don't buy it, though.
My xbox is just a toy, in essence. It's an entertainment device that I could discard with little loss. A general computing device, which is what I think both smartphones and tablets are, however, are not game consoles. They are not merely entertaining frills. This sort of "landholder" gatekeeper model cannot and will not fly.
Microsoft, Nintendo, and Sony each own their respective
console market, taking a tithe from every transaction occurring
on the device
That's why I never owned a console and played games on my computer: consoles and the provided game titles are way too expensive for the value provided, not to mention "features" like multiplayer over the network have been in PC games like Doom since the early '90 or even earlier.The right comparison should really be versus Microsoft and Windows.
As much as I hated Microsoft's iron hand over the years, seeing Apple in action makes Microsoft look like saints interested in interoperability, openness and innovation for the greater good; the fuck? :-)
That 30% will not come out of your pocket; it will come out of the provider's pocket. Apple will see to that, don't worry.
Apple will amend that agreement as many times as they need to in order to maximize the benefit to them. Let's not kid ourselves and think the benefit is for their users. I think we're all wise to that one by now.
What's likely is that either the users will pay and know that they are paying extra, or the users will pay and not know that they are paying extra. The second case already happens with credit card processing fees, and the costs incurred by credit card users are usually spread across all users.
Of course, the providers could decide to just make less profit from now on, but that seems fairly unlikely to me.
Remember that if a developer makes an app and sells it for money, Apple gets 30% of their revenue, period, full stop. That's the App Store deal, if you don't like it, you don't develop an iOS app.
So what happens when a developer builds an app that does almost nothing. He givs it away for free. But to use the app, you go to the developer's site, pay money, and download a level or something, like my maze app example above. Presto! The developer has just done an end run around the App Store, and Apple doesn't like that.
You will never get that app approved in the first place.
This is also why PayPal is the de facto payments platform on the internet - consumers are wary of signing up for ever more payment options. You need to be well established to have enough customer confidence to pull it off - and even then, you're probably taking a large hit in conversion rate.
So sure, you can ship your app for free and try to make an end run around Apple - but it won't work. Even if you're a big, trusted name like EA the number of customers you lose forcing people through yet another payments process is likely not worth the extra sales you get from just giving Apple their cut.
The difference here is if the customer already has a payments solution set up - e.g., Amazon, eBay, etc. In this case the friction is minimal, and you'd want to keep your 30% margin. I don't see a problem with allowing this.
I'm fairly sure ebooks fall into this latter category, hence the kerfuffle.
The problem I have with this is that it is exactly what Apple said they were supporting when they launched the iphone:
http://www.apple.com/pr/library/2007/06/11iphone.html
http://37signals.com/svn/posts/459-iphone-sdk-its-called-saf...
Now they are positioning themselves to cut off this mode of delivery to the iphone. I understand that this isn't what has happened yet, but it's a troubling step.
I can think of a couple of scenarios that might fit what we know so far:
1) Apple might simply declare that they want 30% of all in-app purchases. Amazon will likely freak out. This, to me, would seem to be a seriously dangerous move on Apple's part.
2) Apple may drop the 30% cut entirely on in-app purchases. That'd be pretty disruptive but aside from adding a technical hoop to jump through for content providers to link content with Apple's in-app purchasing system, I don't think they would be quite so upset about it since they wouldn't really be losing money on each transaction. Of course this is still pretty harsh on Apple's part, IMO, but it's better than #1.
3) Apple simply requires developers to link purchased digital content with an Apple ID via the in-app purchasing system, but not necessarily requiring that Apple be used for the actual money transfer itself. The purpose of this would likely be to ensure that purchased digital goods are always linked to an Apple ID - even if they were purchased externally. If that's the case, then this is much less of a big deal, IMO, and a huge win for users. For instance, if you restored your device, you could be assured that all your digital content you bought via the Kindle app itself would be restored with a single tap - no need to login to Amazon again or anything like that. Thus Apple can help better ensure that the user will actually get their content back when the device restores which is required of all other in-app purchased content using the in-app purchase API.
>>Are you effing Idiot! What about User privacy?? Why should the user tell Apple about all ebooks he is purchasing??
For instance, if you restored your device, you could be assured that all your digital content you bought via the Kindle app itself would be restored with a single tap
>> Another idiotic comment, Apple does not stores the "content" how the hell it can restore it??? Only the true provider in this case Amazon can restore it.
It's idiots like you and two people who upvoted you, who are ruining HN.
I think it'd be great if they had some sliding scale for different types of purchases. 30% for virtual goods, 15% for digital media, %7 for physical goods... that kind of thing.
If instead, they just want to make sure that if you can buy it on a Kindle/whatever and read it on the iPhone that you can also BUY it from the iPhone in the first place, not such a big deal.
There seems to be some confusion on this issue.
What do you see the role of the FTC as being, and why should Apple be able to set any policy, even if it may violate the law?
About the role of the FTC: My understanding is that the FTC, together with the Antitrust Division of the DOJ, tries to ensure that companies comply with antitrust laws. Even though this is a different discussion, based on my knowledge of this field, I think that antitrust laws, generally, lack in objectivity. I disagree with many of them. This, however, does not mean that a company should break them. I would certainly not agree with such an action. A serious problem for companies is, however, that even with their hordes of sophisticated lawyers, it is very difficult for them to determine what constitutes a violation. As proof, consider the lengthy battles Microsoft has had with the European Commission. After years of fines and appeals, neither side fully understands the problem and neither side can define the actions that would guarantee compliance with the law in the future.
We looked at using In App purchase for a large collection of add-ons. Even if Amazon, Sony and B&N wanted to offer in app purchase as well as through their stores, Apple's system is a pain in the neck to do that. Their support structure just isn't designed for a large array of product options.
It just seems like a really, really bad idea that will bring government intervention. The Kindle app kicks over to Safari for purchases, but I really can't imagine them requiring Amazon to add an in app purchase through Apple. I can't imagine the circumstances that would make that acceptable.
Apple is just trying to create a new revenue stream early on as iPad sales increase and the tablet market heats up; smart move. It'll take a big ereader player like Amazon to battle them, and if ereader content creates a price hike war due to Apple's insistence on 30% cuts, then negative public sentiment towards pricing or not having access to ebook material that has already been purchased on one platform will hopefully create a retraction in Apple's policy. But then again, the airlines never got rid the baggage fee, and even with negative sentiment we all still pay them.
I think Apple is opening a can of worms.
I'd like to be the guy from The Neutral Planet and sit this one out until it sorts itself out.
Buy this book for 10$ on amazon.com Buy this book for 13$ with your itunes account*
*explanation
And Apple does not allow fractional prices.
Math ftw.
I wonder what creative solution Apple will come up with. Bah, it won't be creative, it'll be:
* An app will not charge consumers more to purchase content in-app then they would in other locations.
It's a little steep for me.
If I have it correct, I as a developer can make a maze application and sell mazes on my own web site, but I must also give users the option of buying them in the app and fork over 30% to Apple. If I do this, it's up to me to convince users that the experience of buying mazes on my web site is superior to the experience of buying them right in the app.
As long as Apple doesn't prohibit applications from "playing" content purchased elsewhere, as a user I have no problem with this, because it gives me another choice for purchasing new content that offers a smooth and easy purchasing experience.
Amazon, et. al. probably hate the idea, but that comes down to two lords arguing over which one gets to exploit the serfs.
"We are now requiring that if an app offers customers the ability to purchase books outside of the app, that the same option is also available to customers from within the app with in-app purchase."
It's talking about purchasing from inside the app, not access content that you purchased somewhere else.
"...if an app offers customers the ability to purchase books outside of the app, that the same option is also available to customers from within the app.."
It says if the app lets you purchase books from somewhere that is not the app, the app should also let users purchase through the app. Apple said nothing about "content...can't be accessed within the app, unless it's also available for sale via Apples store." There was nothing said about what content can and can't be accessed.
1) All possible electronic commerce is likely to utilise web-based technologies.
2) In Amazon's case, they used a mobile website to allow sale of their e-books.
3) If Apple is going to state that directing the user to a mobile website to purchase a book, constitutes an 'in-app purchase' - where is the line drawn?
4) Will app developers be able to advertise any alternative methods of purchase, within their apps, without also allowing purchase via the Appstore?
My guess is, no; they'll simply deny the app in question access to the marketplace - which will prevent users from viewing any externally bought content, that can't also be bought via the Appstore.
In-effect Apple are holding these developers over a barrel.
Obviously Apple wouldn't approve such an app, meaning they should have some explicit policy against using external payment systems for any application functionality, such as the ability to read a particular book on the Kindle app.
If you disagree with Apple taking a cut of app developer profits at all, that's another discussion entirely, but assuming that it's okay for Apple to take a cut of developers' profits, I think this policy is reasonable, if not necessary, new or not.
Apple are potentially forcing Amazon to price purchases through its iOS application at a higher price to make up on lost margins on sales due to Apples surcharge. Someone is going to pay for that: either Amazon will eat the cost or the consumer will.
What they are effectively creating is a barrier to entry for Amazon conducting business on their platform all the while Apple have a competing offering that is unencumbered by the surcharge.
Now if Apple didn't have there own competing business to Amazons ebook business I wouldn't be as concerned since there is no competitive stake hold in the surcharge. IMO, this issue has Antitrust written all over it.
In my opinion the solution is for apple to not charge the app sale percentage (30%) on in-app sales. An app sale charge is a one time thing, you could have an infinite amount of in-game sales, why would each transaction cost the same as the initial one?
This is also a taste of problems to come if the rumors of iPhone 5 NFC payments are true.
If you use it as a taxi, you pay 30% of the taxi fare.
If you use it to go to a mall, they pay Apple 30% of your spend.
"I do not actually run an App Store," said jfm3, "but if I did, and I managed to make all you bitches have to use it all the time, I'd totally want a piece of every single drop of hint of money that could possibly pass through there."
"I can't believe you're paying for that crap," he added, in between sips of his excellent tea. "What the hell kind of hackers are you?"
Seems like a workaround might be to link to the Amazon mobile site from the Kindle App. But maybe that is too close to "selling" content thru the Kindle App.
edit: It seems in other threads on the front page that this is likely Sony blowing things out of proportion. Most of the "news" is all speculation and discussion. I suppose we'll have to wait and see what policies or actions Apple actually takes.
Apple of course is smart enough to reserve the right to make such changes, but apparently not smart enough to not exercise it in idiotic fashion. These actions concern me personally as the line between mobile embedded systems and computers running a traditional OS become blurred, primarily as a software developer.
Presumably it is permissible for Sony to bump the price up on in app purchases to cover the 30% "shipping and handling" charge from Apple. I wonder if they can show it as "Apple™ brand Shipping and Handling" on the screen.
*) I'm aware that it's about the Sony app, but it might equally affect the Kindle app.
This stinks of Apple trying to tip the playing field in their favor. Despite the flashy, polished app, it appears that Kindle is trouncing Apple on its own platform in the eBooks realm. This reeks of Apple trying to cut out the competition.
There's IMHO no need to enforce this sort of thing. If Nameless iPhone Game wants me to buy downloadable content and expects me to sign up for a payments account, they're not getting my money, period. For the majority of things being sold in-app, Apple's payments platform makes sense, and generates customers. For the ones where the systems makes no sense, there's usually good reason.
http://developer.apple.com/library/ios/#documentation/Networ...
This newest development sets a truly frightening precedent, though. Any subscription service that sees significant growth through their iOS app is vulnerable to Apple's tax collectors. As soon as it looks like you're making money, Apple can jump in and extort 30% of your gross revenue or sink your whole business. Granted, maybe you owe some thanks to Apple, but 30% can quickly turn a sustainable business into a bankrupt one.
Considering Amazon already loses money on each Kindle book sold, losing an extra 30% on top of that may not be a financially viable option. Apple is effectively trying to edge Amazon out of its marketplace.
I'm not convinced the competition will lag forever. If Apple were not the market leader, would consumers or developers continue to give them the same leeway?
Really, it's stunts like this that shows how much iOS leads the competition. Like electing a convicted murderer to public office because his competition is that incompetent. Android isn't forcing Apple to compete on its terms at all.
> Although Amazon does not disclose sales or profit data for its Kindle e-reader or content, many believe it derives more profit from digital books than from its Kindle devices and say that content is a better bet for its long-term growth.
I think more recently Amazon has allowed publishers to use an alternative agency model that lets the publishers set their own prices and Amazon takes a fixed percentage cut of the sale. This doesn't cause Amazon to lose money, but now publishers can sell eBooks at nearly the same price as paper books which hurts the Kindle's attractiveness and slows adoption.
Regardless, this is an unworkable situation Apple has constructed. Amazon barely makes 30% of the sale price of each book if it even makes that much at all. It can hardly afford to give away its entire fee and then some to Apple.
This is either a strong arm attempt to get Amazon to agree to a strategic agreement for a fraction of the revenue or Apple is simply trying to destroy the Amazon Kindle app entirely. Either way Apple wins and Amazon loses. I suppose consumers can come out ahead if the strategic agreement allows in app purchasing of Kindle books for the same price, but it could also be bad if the iOS Kindle app disappears.