In the era of cloud computing, how expensive would it be to make an account readonly and store the paltry data it created in a cached location somewhere?
All of their tech decisions feel really reactive nowadays
The real cost of doing something like this is doing user research to figure out the set of human behaviors around the memorialization process, deciding where in the product to make the functionality available, training material for how it escalates up to human support teams, and what other things are on the team's plate at the same time.
Personally the permanence of internet content is terrifying and by far the worst aspect of it. Potentially there are people like me who would be at the table whenever "what to do with accounts of dead people" is discussed, strongly advocating for deletion. Lacking clear consensus they just left the decision until it had to be made.