They released a fix for existing devices, replaced affected devices that had been bricked, and included the fix as part of the manufacturing process for new devices being built.

It was certainly very inconvenient having to reboot systems while we waited for a fix to exist, fortunately we didn't lose too many disks before the fault was identified, which reduced the man hours involved in the DCs.

I'm not sure if any part of this is a scam. A bug, certainly.