What If Google Is Just a One-Trick Pony?
businessweek.com
businessweek.com
Similarly, this is why Google funded Firefox for a long time, and then finally waded in themselves with Chrome. If IE had dominated, they were in potential trouble that Msft (ignoring antitrust issues) could down them with an MSN-search default.
And so comes in Chrome-OS: to ensure that yet another platform remains neutral so that search isn't a casualty of hold-up. (http://en.wikipedia.org/wiki/Hold-up_problem)
It's okay to be a one-trick pony if the one-trick is a massive need for loads of users and is nice and profitable. I don't call Arcelor-Mittal a one trick pony because they only make steel, or Boeing a one trick pony because they only make planes. Search is enough. The rest is defense.
The same with Gmail as they probably can't fund it simply by the ads on gmail -- it's their search network that makes ads on gmail a value ad.
It's almost the inverse of the MS strategy. MS is using their cash from Windows/Office/Servers to try to find another billion dollar business. While Google is using these other products to expand their existing billion dollar business.
If I were Google, I'd be thinking that I'd like to have one product that could pay for itself (that is, if I lost all search revenue, could it still make money). Because if Apple runs the tables, they could very well choke off Google's air supply to search, and see the whole house of cards fall. And frankly, I think Apple would be all too pleased to do so.
Of these, Exxon, BHP, Shell and Petrobras have one trick between 'em: dig shit out of the ground and sell it. The banks pretty much have one trick too. Only Nestle, Microsoft and Apple have much diversity in their products.
All those oil companies would run into a lot of trouble if, say, the oil ran out. On the other hand, Microsoft could keep generating substantial revenue even if people stopped buying the XBox for example. Their other (major) products such as Windows and Office provide enough diversity to keep them relevant, despite the loss of one or two major markets.
Google, on the other hand, is the dominant search engine mostly because it's the best, and if anyone ever develops one that's significantly better then Google can have its lunch eaten quite quickly.
I hardly think this is the same.
It is very expensive to 'dig shit out of the ground' and you will only make money if you manage to dig in the right place. Many a mining company have gone into the business of digging only to go broke shortly after, because the managed to dig in the wrong place.
Sure these companies make massive profits by digging, but they also spend a vast amount of money consolidating these profits by exploring for the next place to dig.
Their trick is not so much the digging, but their ability to keep finding other places to dig and their ability to then get the stuff out of the ground at profit.
The barrier to entry on the web is incredibly low in comparison to other industries. There are thousands of other people ready to eat your lunch, and it only takes one to bring everything toppling down.
I think Google's previous attempts at monetization, like the swiss cheese Google box for your intranet, Google Apps, etc. were decently good ideas. Google now seems hell-bent on open-source, in the hope of drawing more eyeballs onto the one trick. As awesome as the self-driving cars are, I'd worry about trying to find some cash flow on something a bit closer to home.
By customers, I mean the people that actually give it money--the people who buy ads.
I can't think of any other company whose services we use at work that treats us as arbitrarily, capriciously, and indifferently as Google does.
So I'd say 2 1/2 tracks (with Gmail as the 1/2).
If I read Google's 2010 financial summary correctly, it seems 97% of their revenue is from ads:
* 66% Google Web Sites' Advertising Revenues * 31% Google Network Web Sites' Advertising Revenues * 3% Other Revenues
Sure, someone might switch search engines (I have), but now they've got a huge market of third party sites running their ads for them, too.
It's all about the data-mining...look at how Facebook is valued so highly vs. MySpace due to better data-mining capabilities (at least I think that is part of their value over MySpace)