Thank you. This is the truth, and your attitude on the issue will tell you which dog you have in the fight;
The non-technical among us, the 80-90% if you will, are not going to use a desktop Linux distribution the way they are currently setup. A home user is not going to use Google to fix a problem. They're not going to call their technically-inclined family member. They're not going to edit text files nor understand the minutiae of their hardware (and it WILL happen, eventually, 100% guaranteed). They are either going to throw "that piece of shit away" or they're going to call their buddy Steve who can put Windows on it.
Unfortunately, the community is still "the community," and much like those kids who wouldn't get out of their parents' basements, they're now in their 50s, crusty and pedantic as hell, sitting in their own ivory tower, incidentally not much different than the one they rebelled against in the 90s. Anyway... blah, blah, blah.