PayPal to acquire shopping and rewards platform Honey for $4B
techcrunch.com
techcrunch.com
I know a few people who use it, and I've cautioned them in the past that I can't think of any savory business model that would make this profitable.
Is there one? Is it just tracking purchases for advertisers, or is there some other monetization strategy I'm missing? Their main site says they make commissions, but I don't know how to square that with the way consumers use it -- which is to find coupons from other sites.
Honey isn't like a credit card, is it? If I'm a retailer, I don't know why I'd pay a company money for them to scrape coupons from other sites -- and it's not like Honey is going to stop scraping coupons for my products if I don't pay them money, right?
Honey shares the savings with the customer.
From what I've heard they don't actually sell purchase data. I don't know for sure though.
I don't understand how referrals are worth 4b though.
Rakuten/ebates works the same way. You go to a website, turn on the referral program, and then the plugin will send you a physical check in the mail once you hit a minimum amount (and it will be at most quarterly).
If you have customers spend $1B+ quarterly using these plugins and you get maybe 1% cut then you're getting $10m cash/yr plus all kinds of browsing data to sell analytics on.
This model is substantially similar to RetailMeNot, except Honey will automatically try every coupon they know of for you automatically.
I'm not super familiar, does Honey run any advertisements or recommendations for products? It makes sense why I might pay a blogger affiliate revenue for referring a reader to my product, but I'm not going to pay someone an affiliate link to someone who claims they influenced a purchase decision where the customer is already sitting on the checkout page. If I go to an Amazon product page, will Honey give me a recommendation for a different product that's lower priced?
Let’s say I got to checkout and after tax and shipping the product was too expensive. I use Honey or search for a coupon and the price goes down and I complete a sale.
Did the deal site offer value? Arguable.
They can drive a sale by tracking prices and notify you of a drop in price. That might be one case where they help make a sale that wasn't otherwise going to happen.
In some sense Honey can steal the affiliate commissions from blogs and other websites since you use Honey right before the sale.
It certainly sucks for the blogs and websites trying to fund their content with affiliate links though. Someone like Wirecutter can spend time and money on reviewing items and then can lose out on the referral commission in the end.
Affiliate comes out of retailer marketing budgets. They set the rates thinking they're paying for certain types of customers from certain participants. Honey is getting paid what the retailers think it's worth - they're skeptical, but it seems to be driving incremental conversion for especially price-sensitive shoppers.
I'm pretty sure that big players do complain and they'll get a "first cookie" or at least partial attribution for the sales they make.
The overall affiliate channel has become increasingly challenging to manage profitably from a merchant perspective. But it’s very easy for a “manager” to see all of the sales affiliates “drive” and assume that it’s making them money.
If you let affiliate sell for you, you had better invest in a professional affiliate manager that you can trust. If you source it to an intern you’ll lose a ton of money to leeches and fraud.
I usually try to build flows now that don’t ask for coupon codes at checkout (because that leads to deal searching right at the last moment). I prefer dedicated URLs with embedded offers as much as possible.
If you need to go the coupon code route, I recommend how Namecheap does it: they registered a unique domain (namecheapcoupons.com) that publicly list all coupon codes. They rank #1 in organic search results.
But, as a general rule, I encourage you to avoid working with deal sites and coupon affiliates. This is a general rule, but they tend to drive very little incremental revenue. You should also disallow any PPC campaigns using your branded terms.
It should be noted that cookie stuffing is a term for a specific process where a site will inject cookies for thousands of sites with their own referral code on pageload of a landing site they control. It is highly illegal and people have served jail time for it, as it is considered fraud.
What coupon sites do is they tend to hide codes behind a button that onclick will load the retailer's site with their affiliate code, then show the code.
There's a lot of forms of cookie stuffing that are legal, or at least grey, and still seem to me like cookie stuffing, even though they aren't standard, clear-cut, illegal cookie stuffing fraud.
Just look at Honey Droplist https://www.joinhoney.com/features/droplist. Let's say that I wanted to buy a product but I think I'd rather buy it at 5% off. Or let's say that I just put it on droplist for no reason and am not that interested to buy it. Honey could literally provide this information to retailers and suggest price drops and email honey users to create demand. Now, when you see a 10% price drop notifications, you being prone to scarcity are so much more likely to buy. And that's why this data is so valuable.
Now on top of this, you got rewards programs, payment splitting programs (https://www.joinhoney.com/honeypay/overview) (which provide yet another advantage, you got a discount but still can't afford to pay, how about you only have to a quarter of the price right now?), a mobile app with 100+ stores integrated in a single app, it adds up!
They capture the most valuable sales--i.e., those made with the immediate intent to purchase--and direct those purchasers to the cheapest site in exchange for a commission.
It comes down to a question of what is more valuable to the seller. The blogger may have created the intent to purchase the product but Honey created the intent to purchase from the specific seller. And to the seller, that is far more valuable, especially as a lot of Honey-generated sales may have been sales that would have otherwise gone to competitors.
For the blog, the outcome is the same as if you took the time to price shop manually and ended up picking a different retailer. Honey's just automating that process.
Based on what you surmised, Honey essentially acts as a middle man between two businesses. Did I get that right or am I missing something here?
I'm getting their points from doing online grocery order directly from the supermarket site for example.
This is no different then a user visiting a different website about the same product and clicking through the affiliate link on that new blogger's page before making the purchase.
Sorry if this is a dumb question, but I don’t use honey so don’t know the mechanics of how it works.
Oh wait, you say you're just a guy on the internet and you don't work for anyone in the industry? Yeah, pal, same here. The difference is that I base my comments on having used Honey as a customer, not on some random comment based on a random comment by someone who hasn't actually used the product we're all talking about it.
It's fine if you guys want talk out of your rears but at least be honest about what you're doing.
However, I have used their add-on and it does not work the way you described.
They insert themselves on the cart page which is the final step of the purchase funnel when the product, the seller and the purchase has already been decided.
This is incorrect. Honey does not redirect you to different/cheaper retailers.
Honey is a browser plugin which applies coupon codes (scraped from the web) to reduce the cost of the purchase from the retailer at the checkout phase.
There is money to be made, it is theirs to lose. However, considering it is PayPal.... who knows.
> Our Business Model
> We earn a commission from stores when you find savings. What we don't do is sell or share your data (you can read our Privacy Policy here)
> We're building a better way to shop, one that saves you time and money, even if there's less in it for us. If this sounds like a new way of doing things, you're right.
> We may also share information in the following cases
> with your express consent
> in an aggregate or anonymized format that does not identify any specific person;
These cases are ORs, not ANDs. Whenever any company sells your personal info, it's always anonymized and aggregated. I can't just buy Facebook or Google data of a specific person, and I think almost anyone would agree those companies do "sell your data."
Also the 5th item in that list says they may sell your data if:
> with a buyer or successor if Honey is involved in a merger, acquisition, or similar corporate transaction. If that happens, you will be notified via email and/or a prominent notice on the Website of any change in ownership, as well as any choices you will have as a result.
I worked on a competing product some years back there is much money to be had in the deal/affiliate/coupon space.
Our biggest mistake was going hard on SEO. We got the google rug pulled out from under us and quickly burned all of our capital trying to do click arbitrage.
Going after browser installs is a pretty ~sneaky~ savvy way to keep a user base.
Affiliate commission from the online vendors.
PayPal can increase their own revenue by offering incentives for people to checkout with PayPal (instead of another payment service). Maybe someday they could even offer payment services on sites that don't even accept paypal, at least more easily integrate with those sites for Honey users.
They could also sell extended warranties, or resell 3rd party ones as many retailers now do.
They work with other companies, and these companies give them a unique code to apply for discount. When users use these code they get a commission. It's like CJ (commission junctions www.cj.com) that many other websites such as slickdeals uses. I used to work for one of these start up that does slickdeals like websites.
They're exactly like Rakuten.
You use their browser extension and they'll apply the code for you automatically. I believe all of these codes are via cookies.
Online retailers typically pay a “referral fee” to websites that direct traffic to their store using affiliate links.
There has long been a whole genre of “cashback” websites which take advantage of this by paying the referral credit (or some of it) back to the end user. This UK link lists some and explains how they work:
https://www.moneysavingexpert.com/shopping/cashback-websites...
Honey is a bit different, because they pocket the referral fee for themselves, but attempt to save the user money by automatically checking/applying coupon codes that they scrape from the web.
Honey claims they do not make any money from selling data to third parties.
Honey also does not, in my experience, attempt to redirect you to other retailers as some other comments have suggested.
I've been meaning to go back into it to figure out what exactly they're doing but never found the time
$4B cash on an extension that is at the mercy of Google and it's ever-changing rules and sporadic enforcement seems a risk
[0] https://blog.chromium.org/2018/10/trustworthy-chrome-extensi...
[1] https://robwu.nl/crxviewer/?crx=https%3A%2F%2Fchrome.google....
Wouldn't most scripts run through a minifier have incomprehensible names?
WhatsApp: $55/user
Instagram: $20/user
So he is suggesting a valuation of $800,000,000 ($800M). Which in my opionion is about right.
That puts the value per user right at $47 per user. Again, which given PayPal's previous acquisitions, looks accurate.
Broadcast.com: $10,000/user
It's likely Honey did have a high cost of acquisition, but nowhere in the ballpark of $200/user.
Within a month everyone on campus had an account.
not seeing that math
> $4 billion, mostly cash
> 17 million monthly active users
> 350 employees
> profitable on a net income basis, 2018
> raised $49 million from investors
https://www.capitalone.com/tech/software-engineering/saving-...
It came to be synonymous with online community editable websites for information.
But it's original meaning is from the Hawaiian phrase "wiki wiki" which means quickly.
So it makes sense. Quickbuy.
Gross!
You might find this useful: if you are worried about what's happening with your data with an alternative like Honey, or you actually want to compare prices while shopping on Amazon (which clamps down on anyone trying to offer price comparison or price history graphs)
Please note that this is quite rough, and can do with a number of feature improvements (we haven't had the time to get back to it)
> We turned them all down.
Guess that didn't last long.
They feel similar as "Wish". Just as terrible. Don't trust them.
tbh, my experience with EBates (and promo codes in general) is that retailers hardly run promo codes anymore. It seems most codes now are individualized, probably as a reaction to the adoption of tools like these.
I, for one, laud PayPal's bold move to acquire such a large future tax write-off.
That sounds like one of those dot-com's deals.
Consequently, Venmo is not profitable.
https://www.cnbc.com/2019/04/24/venmo-has-40-million-users-p....
Furthermore, just because you can link people together, it doesn't mean that knowledge is actually valuable. The only social network you can link to Venmo currently is Facebook. The only other way to "discover" contacts/friends is by uploading your contact book to Venmo's servers.
But a surprising number of people will pay for instant transfer(almost all of that 300m probably comes from this), and the debit cards they get to take in a portion of the merchant transaction fees. They’ll probably be profitable off that, with p2p as a loss leader to drive installs
It's perplexing to me that Venmo ever caught on.
Small data point but personally maybe 5 or 6 of last 20 online purchases have been PayPal.
YRMV