Also, 95% of the time the live-chat functions on websites are obnoxious. If I have a concern, I am happy to open a dedicated chat page. Having a chat widget on every single page is annoying and unnecessary. But that's just my opinion.
Are you sure you are not able to do your website performance analytics from your server logs? More often than not, user agent side analytics end up collecting lots of unnecessary sensitive data, and sharing it with third parties like Google.
What's the privacy concern if I'm tracking on what pages my users visit? I'm not sharing those with anyone.
Small business owners like myself are hurt by these things, I can't afford to pay 4-5 figures to a developer to build a tool to analyze my server logs and won't give even 5% of the quality of data analysis Google Analytics or Mixpanel gives.
You can get this very easily on the backend side.
> I can't afford to pay 4-5 figures to a developer to build a tool to analyze my server logs
No need to bother, there are tons of easy SaaS tools like Splunk in that marketplace already.
Frankly, that's your problem, not mine as a consumer. If I want to give you feedback, I'll let you know. You could always ask me, too.
Individually maybe it's not your problem, but taking that as a larger group becomes a big problem.