Hospitals pledge to fight admin price transparency plan in court
healthcaredive.com
healthcaredive.com
Prescribing doctor didn't know the cost. Lab tech didn't know. Billing department told me I needed a procedure code. Lab tech who was ready to draw blood couldn't tell me the needed code even after spending five minutes at a computer looking for it. Prescribing doctor gave me the code. Called back billing. They will call me back in 2 to 5 days with a quote. Weeks later, I've yet to hear from anyone.
This was at The Ohio State University Wexner Medical Center.
> Fifth, nobody you interact with at the hospital at the time of your visit has any idea how much anything costs. Part of that is the whole price transparency thing. Those who know the price don't want the front line workers to know it. Part of it is the fact that there are so many moving parts. Medicine gets inappropriately compared to aviation a lot, but it really isn't a fair comparison. Every one getting on a flight is basically getting the same thing. Medicine is like an airline flight where every row has its own flight attendant, every one on the plane is going somewhere different, and they all get a different movie and meal hand delivered to them. Imagine how much that flight would cost? Finally, despite the fact that there are hundreds of different products and services being sold, everybody pays a different price for them. This is due to dozens of different insurance plans each of which has negotiated a different price for every product and service, co-insurance plans, government plans, and various different levels of deductibles and co-insurance and different amounts of previously consumed care already in the year.
(The full post is worth reading.)
Many, many people pay a deductible, though. Many people pay a copayment. For these, you can still quote the cash price, I would thing, or give a range for what the entire thing costs, explaining the range is because of insurance discounts. In the age of modern tech, this shouldn't be a big deal.
A long time ago, I was told that a local hospital automatically gave half off if you paid cash. But that could well be gouging relative to insurance or Medicare.
I heard something years ago about a medical lab that was just throwing out all their samples and using a simple statistical model to return results. That's what you can get if you are just rewarding efficiency.
In the bloodwork example isn't it like me walking into a parts store and talking to the guy to buy an auto part?
There are 2 parts to it. The first, which is reasonable, is that a lot of treatments are bespoke. Fine. That's a justification for their being costly not for your having to imagine the cost because no one can tell you.
Even for flights, the truth is I can get a bespoke flight if I can afford it. And if I want to know how much it is then I ring them up. The idea that you can't know what something costs, until after the event, because it's expensive is perverse.
But the second part, that everyone pays a different price, is solely a function of the lack of transparency and has no justification beyond perpetuating the scam.
Even in that socialist utopia that is the UK, we have private health care. If I wish to use it without insurance, then they'll tell me the cost upfront. If I use it with insurance then they'll tell me the same cost but I'll only pay the excess. At each stage in the process you get the cost information upfront because TBH it's insane to think that you wouldn't.
Honestly, this is a solved problem. The only real reason it's not solved in the US is because a lot of interested parties are very determined that it doesn't get solved.
Treatments are billed using billing codes so they are definitely not bespoke.
In a sane world you would generate three billing codes, sum them, and you'd have your price. But that's not how it really works. Instead certain billing codes can be combined to form new billing codes which makes things stupid crazy hard to reason about.
Those rolled up billing codes can then even roll up to different billing codes when combined with other procedures or other grouped billing codes.
When billing is this complex the treatments do begin to look relatively bespoke.
Basically we're inefficient from basically every direction in the USA. Because every player in the system negotiates with basically everyone else individually you end up with a nightmare of complexity and all of the associated insanity. Hospitals love it because it means that they can take advantage of the complexity to bill for all sorts of things that they otherwise couldn't simply because no one can audit this stuff effectively.
This, and so much this. And I don't always understand this. To use the example here, billing codes: I'd think this is something that could be standardized - and being such, pricing would need to be standardized. I truly don't understand why this isn't coded into law.
The negotiation gets me as well - it means that no one can tell you a price. In a more perfect world, there would just be a price, and you could simply get the price from the hospital and it would be illegal for the hospitals to charge one price for cash patients and another for those with insurance.
Furthermore, there are all kinds of unknowns that can happen on the flight.[2]
And yet they still have no problem quoting you a price.
[1] where a flight from A to B costs more than a flight from A to C with a stop in B.
[2] Earlier discussion of whether unexpected events make it comparable to health care: https://news.ycombinator.com/item?id=18719867
If they told you the real price in person, especially before you finished the procedure - they would fear you cancelling before the work is done.
They don’t need to tell you the cost, but they know what they’re going to charge you beforehand. They should be able to tell you the codes so you can give it t your insurance company to find out how much it will cost.
The reason healthcare providers don’t give out codes for known predictable procedures is it would enable customers to shop around. Instead, they want you to sign a paper saying you’re liable for whatever they claim you’re liable for.
But it's fine if it's (approved and) over a telecom provider as long as the medium is unencrypted facsimile.
HIPAA is complicated and a lot of the things it is concerned with are far less technical than they may appear on the tin.
Also, IANAL - nothing in this post should be considered sound advice for any reason in any context.
As a lawyer it is shocking to see how far the medical profession has fallen w.r.t. patient privacy.
For example, a healthcare provider in Seattle, WA (UW Physicians') uses a controlled substance privacy waiver that can be read to allow any state or local agency access to a patient's medical record for any reason.
https://www.washingtonpost.com/national/health-science/state...
Bingo. My partner works in revenue cycle management (arguing with insurance companies to pay their bills) for a large hospital chain, and even she can't get accurate prices for procedures. She can walk down the hall to the finance department, and ask them, but even they can't figure it out.
I found this out after asking her why they don't prioritize cases with the largest bills, and she said it's because the billed price of the procedure has no relation to the actual priced paid. They could review a $800,000 cancer case and only recover $750.
That's because they are not properly incentivized. It is very simple to solve this problem: charge them with fraud. Same way as a doctor who overbills Medicare would be charged with fraud.
We had this kind of things before Enron - CEOs pretended that they cannot possibly know if the numbers in the accounting documents were correct because it was oh so complicated. Now, however begrudgingly, they do sign off on the books and since they are personally responsible they have all the needed incentives.
Frequency and complexity are not mutually exclusive. The pricing structure reflects the diverse system of payers (insurance companies) and has time-based complexity (i.e. bundling) that prevents payment cost structure from being calculated up front.
There was a separate billing module that calculated pricing for individual procedures based on a number of factors, such as insurance provider, diagnosis codes, performing lab, urgency, etc. along with a whole set of separate rules for medicare/medicaid patients. Even the timing of drawing blood (relative to other procedures) was factored in for insurers.
Transparency isn't going to help much here when the problem is the complexity created by multiple payers.
If a business performs a service for me and won't tell me ahead of time how much it costs, can it afterward decide I must pay whatever it wants? One trillion dollars? For those without insurance, is there some contract agreed to with the hospital?
For those with insurance, in which contract do I end up bound to pay an amount that isn't told me until after I've already made the decision to purchase the service? Are there limits to these amounts in that contract or somewhere else?
Fast forward 3 months and after multiple go arounds and hours of phone calls they finally fix it. So what does my insurer do? They claw back fully paid payments for stuff that was done after my OOP was met. I have to call multiple doctors and argue with the insurance company for every bill.
I've seen maybe 10 versions of this and none list any limits.
If you were charged $1T you might be able to challenge it in court.
If you simply don't pay, the bill collectors will start harassing you, and your credit score will suffer.
I'm not sure at what stage they are allowed to take your wages etc.
Medical bills are a leading reason for bankruptcy in the USA.
On one hand this probably makes financing considerably cheaper as the risk for the bank is quite a bit lower. On the other hand you do not want to have personal liabilities anywhere near a risky venture.
Looks like the healthcare industry is following the mob playbook.
You could be there for a common cold or for phase 4 lung cancer, with costs ranging widely even just for the diagnostic procedures. You're agreeing up front to pay for the service involved to determine and eventually treat your symptoms.
Went to a hospital with no insurance and no appointment. I was being seen by a doctor within 30 minutes. Doctor wanted to do some additional labs just to rule other things out, but he was worried that it would be expensive for me given the lack of insurance. He called up billing with me still in the room and had a price within a couple minutes: ~$70 USD.
Ultimately I left the hospital after being seen, getting chest xrays, the additional labs, and antibiotics in hand. No insurance and I paid less than ~$160 USD.
I had to go into emergency for a bronchitis, after all tests and getting everything the spot, the bill was around 40eur. The doctor asked me if I wanted the additional forms and paperwork to claim it on my US insurance.
I just said no.
Hospitals, doctors, insurance companies and pharma companies are all scamming the US population. Every evening, my wife and I watch TV (WNBC to be exact) and we see many commercials from hospital networks, insurance companies and drug companies. This reminds us everyday that medicine and healthcare is commercialized to the max in this country and the only way from here is downhill. We both don't hope to retire in the US; when we grow old, we will go back to our home country and live there in the hope of getting much more affordable (and yet, of more or less similar quality) medical treatments.
It's a scam, Jim.
There are four pigs at the trough of US health care:
Insurance Device/Drug Lawyers Doctors
Everyone points the finger at other people and desperately fight to maintain their bloated share of the bloating pie.
Unfortunately doctors are not your friends in hospitals. They are trying to get billing.
If residents cry about 60+ hours/week of work during the first year residency, I don't pity them much. First of all, the hours aren't really that bad even for a hospital in metro NY area (speaking from my wife's residency experience so far). In our home country, residents have it worse; my wife had night float EVERY THREE DAYS over there. In the US, it's at most four times a month! Second of all, the "grueling hours" are for the first year of residency (in fact, during those hours, there's not much happening especially in night floats, so you can get decent sleep) and after that, things got much, much better. Sacrificing just one year and paying exorbitant exam/school fees--in the region of ~$250K total--to make $250K as starting salary is TOTALLY WORTH it. If any of the doctors complain that they are debt-laden, they are either fiscally irresponsible or are simply exaggerating. They can repay $250K debt + interest in less than 5 years if they really want to. Of course, it's much easier to use these (debt and hours/years sacrificed) as excuses to justify their pay.
If the doctors are true and honest, they should be advocating AMA to relax the residency and medical school requirements. No more than five years total (no undergrad necessary) is needed to treat garden variety problems. Then each specialty/fellowship can take however long it needs to take. But AMA and its leechers (KAPLAN, ECFMG, USMLE, FSMB, etc.) won't allow that because they make loads of money from exam and preparation fees. Everything about healthcare is business now and whether it is good or bad depends on one's moral compass (and how strongly one feels about capitalism).
People talk about the constriction of supply of doctors, but aren't NPs and PAs doing everything these days anyway?
They don't serve any rational purpose in medical education and just serve as barrier to entry.
Of course, this is partially the fault of the AMA restricting medical school slots, but also is part of the general trend of tertiary education in the US being ridiculously expensive.
There are commercial problems but it isn't totally fair to call a system where nobody can tell you a price 'commercialised to the max'.
The problem isn't the commerce, the problem is that someone has set up a regulatory framework where people don't pay for services.
A perspective that could be important when it comes to American healthcare: insurance doesn't on average pay out more than people pay in. My understanding is traditionally insurance actually pays out exactly what people pay in and profits off the float. 'Having insurance' doesn't make anything more affordable for anyone, it is more like hiring someone else to track the savings for you and a few conveniences massaging risk through time.
Their life expectancy has gone up which obviously means the amount of care to be provided goes up. Costs haven't followed suit and the other side of the equation - outcomes, has also gotten better (comparing against 1990 since that's the first result set i can see attributed to the MHLW in JP) The challenges of their economy are well known yet they've pulled off what other countries probably would not be able to.
Yet they spend approximately half what America does - and for better outcomes.
While their healthcare costs are much lower than eg the US, Japan is currently in the middle of a healthcare cost crisis in fact:
"annual health-care expenditure grew at a pace 40 times faster than the economy from 2000 to 2016." [2]
Their healthcare expenditures have more than doubled in the last ~27 years, while their economy hasn't expanded and their population hasn't expanded. While I don't consider a 100% increase over 27 years to be extremely alarming, especially in the healthcare field, it's a substantial increase given the context that Japan is dealing with (budget buried in debt costs, declining standard of living due to debasing of the Yen due to debt, aging population, zero population growth, net negative economic expansion over 25-30 years).
While the US has the ability to cut a lot of unnecessary fat in healthcare to bring down costs, I don't see how Japan is going to be able to do that without harming care (as their system is already well run). The US also has had dramatic economic growth during the time in which Japan has had none, including adding an economy the size of Japan to itself in just the last six years.
Nippon.com, Oct 2019: "Growing Medical Woes: Japan’s Healthcare Expenditures Rise to Record ¥42.6 Trillion"
[0] https://www.nippon.com/en/japan-data/h00561/growing-medical-...
Bloomberg, May 2018: "Japan Seeks Private Sector's Help With Blowout Health Costs"
"Faced with an aging crisis that’s projected to push up heath-care spending by more than 50 percent in the decade through 2025, the economy ministry is leading efforts for local governments to draw on the expertise of private companies."
[1] https://outline.com/59VNKA
Bloomberg, Dec 2018: "World’s longest-living citizens are causing medical costs to soar."
https://en.wikipedia.org/wiki/Health_care_system_in_Japan
In contrast, in the US, there are 16 non-medical, mostly billing personnel per doctor.
This study puts the billing staff to doctors ratio at 0.67.
https://www.healthaffairs.org/doi/full/10.1377/hlthaff.28.4....
Getting evidence of these statements is a challenge but a civil court would easily put them on the hook for the cost they said I wouldn't incur and 3x it with punitive damages
and then double whammy with a review of their license
They'll go ahead and try to argue what "covered" meant, and everyone will laugh them back to med school because of the shared experience of this bullshit
I'd love to see a published price list for standard procedures, because I think hospitals have become too used to being cash cows for administrators and CEOs. This isn't to say I think nurses or doctors are overpaid or underworked, or don't deliver good care. I just wish that people in the USA could get good healthcare without having to claim bankruptcy.
I really miss the NHS and Bupa private insurance in the UK. NHS was great for so much stuff, but when I needed multiple surgeries on my leg metalwork, I chose to use private health insurance. This let me have the same consultant as the NHS hospital, same surgeons, but in a smaller "fancier" hospital that took really good care of me. What's funny to me is that extra private insurance was just a few pounds a month, and nothing at all like the thousands we spend here in the USA.
The probably are. Clearly hospital executives and administrators are raking in most of the money, but we can't sit here and pretend that caregivers don't directly benefit from such an arrangement as well.
There's a reason urgent care centers and small clinics pay their doctors less than most of us make, or skip employing doctors at all in favor of nurse practitioners, and their nursing staff makes ~1/3 what they would be earning in a hospital setting. Labor is expensive; specialized labor is even more so.
Hold up. I hope you're not being negative on hiring NPs. As someone who is in favor of NPs (and knows many NPs), they provide excellent primary care and hiring them can help bring down the overall cost of healthcare. I say we should teach and hire MORE NPs to provide cheaper primary and preventative care, not blame clinics for hiring them.
In addition, specialist nurses are a great addition to a specialist's team. I don't see a neurologist all that often, but I have checkups with one of the team of wonderful nurses at the office, some of which specialize in the disease I have. It works out wonderfully and allows the specialist to take care of more patients and still provide pretty wonderful service.
FWIW, my partner was an NP before leaving direct patient care.
I agree with you but I think at least the nurses, doctors, NPs/PAs, bring more value than what I've seen within my own department at a hospital. A manager hits $100-150k pretty easy and the middle and upper middle ranks are stacked. We have someone that's a director of a three person team, and seven new middle management roles (being filled w/ no internal hires).
>"For instance, it could allow one provider to follow and match the prices of the other provider (like two gas stations across the street from one another who face no other competition)," Garmon said.
I understand this argument, but I think they underrate how much people are willing to shop around when they actually have prices to use as a metric. I would be willing to travel to get a cheaper hip replacement if I actually know what the local price is, rather than being surprised by it every time.
It is only emergency rooms where I don't get a choice - if you need an emergency room close is important.
But as I understand how medical billing actually works, if only a single patient uses an MRI machine in a year, they would pass on the entirety of the cost to the single patient. But a hospital that uses the MRI constantly spreads the cost across all patients. In the latter hospital, they would also have better outcomes since they have more experience and specialization in the procedure.
This is also the opposite of how it would work in a market-based industry. In an auto-shop, I know how much I can charge for any service, and before buying equipment and personnel to expand my services, I determine if it is worthwhile to invest the capital.
i feel like the folks on here peddling this line have not ever spent any time watching who comes through an ER.
most of the people who go into an ER aren't dying, or screaming in pain. they've just got a problem that can't wait until urgent care opens up again in the morning. or they need something done that urgent cares aren't equipped to do (fancier diagnostic equipment; whatever). they've got plenty of time to consult with a hypothetical "find a cheap/good ER near me" app.
Though I will note that many emergency symptoms turn out to be non-emergency only after more tests.
That will make surgeons avoid complicated cases due to the risk of failure and its consequences for their careers.
Recently, HSAs and transparent prices were proposed by a Marketwatch article on HN.
But, assuming you have a average America "Max Out Of Pocket", price transparency over this amount doesn't have the intended effect or perhaps, as you point out, the opposite effect.
If prices are transparent enough, eventually bored programmers will create websites & other tools that make it super simple to find the lowest cost provider in any non-emergency situation, and probably even emergency situations if you are looking ahead of time
Price transparency is a relatively minor part of what makes the Singapore health system work.
Price controls, non-profit status requirement for insurers, and a non-ruinously-expensive "public option" seem to be common factors in the most "free market" (relatively speaking) systems of our peer states. Despite Obamacare we've achieved zero of those, nor have we opted to go further "left" to mimic any other proven-to-control-costs-and-deliver-care system.
Well, I do want price transparency - IF it works the way they promise. It’s hard for me, as a programmer, not to draw parallels to every employer’s expectation that I should be able to listen to them describe a software problem and quote them a timeframe on the spot (which, of course, they’ll then try to “negotiate” down). On the one hand, as a non-medical-professional outsider looking in, it seems to me that _of course_ they should be able to say ahead of time how much a cataract removal surgery should cost, they’ve done it hundreds of times (I hope). On the other hand, I know how much variability occurs in software projects and how little of that is trivially predictable.
On the other other hand, I can’t for the life of me imagine any possible reason why they can’t say EXACTLY how much an MRI will cost before they do it.
The cost of the X-ray machine is known. The cost of collecting X-rays can be calculated deterministically.
The only thing similar to programming is trying to diagnose a rare disease or tricky condition. But for run-of-the-mill deterministic procedures, the cost should absolutely be known.
Designing a website on the other hand, isn't deterministic. That mandates lots of requirements gathering and suffering through iterations where the peanut gallery criticizes every CSS choice and demands minor CSS tweaks until some arbitrary "feel" is achieved.
A hospital can't predict everything a patient will need (their shopping list), but they should be able to account for the cost of each procedure/drug/test/bandage/etc... eh?
Like, your procedure is very different if your doctor decides they could use a specialist consult.
The necessity of the specialist consult may be unexpected, but it doesn't follow that the cost of it should be secret or obscure, eh?
The intrinsic unpredictability of health care isn't an excuse for additional unpredictability of cost.
I don't agree with that parallel. It would be like a patient asking, "How much to cure my cancer?" Total cost will of course differ for each patient, but the doctor should be able to tell me the exact cost for a 20 minute office visit or a single session chemotherapy. I think that's all anyone could expect.
If the administrator knows the COGS for each procedure, test, minute per consult per professional, etc. then quoting and billing should be much simpler than any type of hourly based quote work.
The only time there would be a parallel would be if some doctor deliberated on a diagnosis for a long time. Most of the time though it's a quick collection of symptoms and then diagnosis or trial and error based on those symptoms. Maybe in some surgeries that have more complications than usual I could see a parallel to hourly work.
however the biggest obstacle to health care reform and cost reduction are the federal and state governments. in particular CON (Certificate of Need), thirty plus states still have these which are used to block new hospitals and other care facilities. the ACA banned new Doctor owned hospitals in a further move to protect the big hospitals; the CON law at Federal level was done away with in 87.
People need to have skin in the game. This means that prices must be revealed as well as handing control over to patients where how the money is spent. So HSA with paid deductibles can save states a large amount of money and help people make better decisions. with preventative treatments normally being free and people seeing hsa money rolls over and its theirs it really changes how people behave.
the US should have great health care but the government is stuck in VA for all mode and that is the charge being led by current candidates. Look at it this way, the VA system has been a wreck for decades and if Congress cannot or will not fix that why should you trust them to take over what we have now?
I favor price transparency (https://seliger.com/2018/11/11/health-insurance-security-fqh...) but the Dutch cement market work does give one pause.
Went to a quick care the other day because of a flu that would not go away, was seen and diagnosed with bronchitis in less than 5 minutes. The quick care billed my insurance $1,840, which they talked down to $300, and had me pay $115. What?
To be honest, it's not that hard to figure out.
The US gov't largely believes itself is ineffective and needs to be privatized and ran like a business. Private businesses are held up as beacons of innovation and efficiency without the "red tape" the gov't has due to purposefully created checks, balances and regulations.
Hence why we elected a CEO, albeit a massive failure of one, but a CEO regardless.
The medical system is really not private. It is a hybrid of a state-controlled system and a capitalistic system. Here are some ways of how the system is state-controlled:
1. Hospitals cannot be freely constructed. One must apply for a "certificate of need" to gain permission from the government to build a hospital. This is not a free market.
2. Credentialism is BAD in our medical system. There is only one group of people approved by the government to do prescribe most medications and perform most surgeries - doctors. This is not a free market and greatly increase costs. Doctors earn a median of 300k/year and are the highest paid profession in every state. This is not a free market.
3. Hospitals are legally forced to treat anyone who shows up at their door - even if they can't afford the treatment. This is not a free market.
4. Medicare/Medicaid are forced to nearly buy any drug, regardless of cost, if it could save a live. Even if a drug is 500k/year, the system is forced to buy it. This is not a free market and greatly increases costs.
No, they aren't. Medicare Part D plans are not required to cover any particular drugs, though what they choose to cover is subject to approval by CMS.
See: https://en.wikipedia.org/wiki/Medicare_Part_D#Plan_formulari...
If a market based solution can't work with these restrictions, then the obvious conclusion is that you have to give up on market-based healthcare, not that you have to allow anyone to prescribe medicine, or have hospitals which won't treat dying people because they can't pay.
Lack of transparent prices is one tool the system has to ensure I don't have any other option.
Which is entirely frustrating too. This only happens because employers only subsidize specific health plans, instead of letting the employee spend that money on the health plan that they deem best for themselves. Isn't that ridiculous? Why would my employer care what health insurance I get anyways, they don't know my health situation. I should be able to use the money they spend on my health insurance however I want!
Two reasons.
One is that it gives people pause before leaving for another job, as they might have to figure out new healthcare providers.
Second is that it gives larger employers the benefit of paying less for insurance, especially if their employee group consists of younger healthier white collar workers. It also helps them because businesses can pay for health insurance with pre tax dollars, which helps compete against small businesses that can’t afford to pay for health insurance for employees, whose employees have to pay for their own health insurance with after tax money.
Total bill $55k. After insurance it was $6k. We paid $250 out of pocket.
There are multiple, standalone private MRI clinics in the US that will do the same MRI for $1,500.
Really UCSF? You’re a part of the problem.
https://www.econtalk.org/keith-smith-on-free-market-health-c...
Green Imaging (who I used to work for) offers cash-pay imaging services for all modalities across Texas, and are in the process of expanding nationally. Because they contract with existing imaging facilities, they don't post prices publicly to avoid poaching patients, but if you call in or message them through the website, they'll give you an up-front price for any service they offer.
For family practice/general medicine, there's a business model called "Direct Primary Care" that offers you unlimited primary care services, usually for a cost of $50-80/month, and most big cities will have a few providers following this model.
A lot of progress is being made in terms of transparent/affordable outpatient and day surgery services, but it's hard to get spread the word because the current healthcare model is so entrenched.
There's a reason the Tricare South contract is so coveted.
- be allowed to choose
- know how much something costs
- pay some of the cost themselves (co-pay, health savings account) etc.
- Allow competition. Don't give hospitals the power to veto new hospitals in their area.
- Disallow regional consolidation of hospital systems and medical practices. Regional monopolies are bad.
- Increase resident slots and supply of doctors. Make foreign degrees easier to transfer to the US.
- Outright ban pharmaceutical advertising. Nothing whatsoever of importance would be lost and all the pharma companies would save millions every year.
Doctors have the knowledge and expertise to critically evaluate statements presented to them by marketing materials (whether they do so or not is a different story). The general public, modulo the odd autodidactic genius, largely does not. If someone from the general public wants this information, they are free to find it on the Internet. In fact maybe we could make it mandatory that any materials presented to doctors are also posted on the company's website for anyone to see.
https://apnews.com/82f638d6dfcf4193ad28ddf0e65897e1
https://www.washingtonpost.com/business/2019/01/30/stripper-...
Here, most hospitals are run either by cities or counties, or by the public insurance companies themselves.
This ensures that hospitals have an incentive to be efficient.
There are private hospitals, but only very few people go there, since they are very expensive, and you get good care in the public hospitals.
I agree the "general" care like broken bones etc its probably all the same, but healthcare innovation is done in the U.S. So it is kind of moot to say "its good here"... yes after the innovation trickles its way over to your country.
Lastly, one of my best friends is studying to become a doctor, in fact is a resident now. He is getting paid the princely salary of $55k after 15 years of studying and he has many years to go before he's able to really realize any gains.
To make the profession a civil servant's position is insanity.
> but healthcare innovation is done in the U.S
These are assertions without much evidence. Don't forget that the US does well on relatively meaningless measures (5 year survival rates for cancer) but poorly on all cause mortality. Why do US citizens die younger than people of other countries if the US healthcare system is so innovative?
Lifespan/mortality In the US includes things like drug overdoses and suicides, of which many countries don’t count towards or keep bad record of.
Also cancer survival rate for the US is mostly the best in the world [0].
I’m here for more easy volleys if you want to keep this going
https://www.cdc.gov/cancer/dcpc/research/articles/concord-2....
I've only heard of people travel to get dental work done cheaper (not to the US).
The only complaint I've heard is that some procedures (eg. joint replacements) have a waiting list, so if a doctor decides that you don't need it urgently, you may have to wait a few months. I don't know what the situation for these procedures is like in the US.
Just because it's publicly funded doesn't mean it's bad quality. It just means there's no incentive to charge ridiculous amounts for procedures.
Also, Doctors still earn a decent salary here. Maybe not comparable to US salaries in absolute numbers, but it's enough to live a very comfortable life, and they don't have any students loans to pay back...
Second, I believe Austria has great care and smart surgeons etc. But again there’s a vast difference between “good” and “outstanding/ first in class”. I’m not cheerleading the current US system, I think it’s terrible that it’s a monstrosity that leans more socialist than free market and everyone gets the worst of both worlds.
But seriously, let’s not argue where most medical innovation and drug breakthroughs come from. Before everyone goes into a rage, I’m not saying all innovation, but most. Kinda like there are tech hubs around the world but right now the center of gravitas is mostly SF.
What do you want to do? There are only so many operating theaters, and only so many surgical teams, and demand is greater. So you have two options:
- offer the procedure to whoever pays the most / has the best insurance / has good connections
- prioritise patients based on how urgently they need the procedure
I prefer the latter -- grandma had to wait a few months, but she got her new knee joint. She gets the same medical treatment as the president. You could pay extra to get a nicer room in the hospital, but you can't pay to get better medical care (At least in theory -- we have some amount of corruption just like everywhere else)
Of course, it would be even nicer if nobody had to wait! I don't know what the situation in the US is like. Do hospitals in the US not need to "ration" certain procedures? Do they have enough capacity to treat everyone who needs a joint replacement without any waiting time?
I've read that a lot of people in the US don't have good health insurance and can't afford the care they need. To me that sounds like rationing care based on who has the most money.
Your other point, that most medical innovation originates from the US, sounds implausible to me. People from the US only hear about US achievements, so they think nobody else achieves anything.
For example, take the wikipedia article on fetal surgery: It lists 3 hospitals in the US that perform fetal surgery, and 1 in Canada. So clearly the US is the world leader in fetal surgery!
But then you look at the German wikipedia page, we see a list of 5 hospitals in Germany and 2 in the US. Obviously Germany is the world leader in fetal surgery!
(Neither article bothers mentioning Austrian hospitals that perform fetal surgery)
But what if you don't want to be bankrupt afterwards?
Their savings would never be passed on to the customer. And it's hard to believe there would be any savings overall, because the advertising must be bringing in more money than it costs or they wouldn't be doing it.
1. Taking market share away from a competitors. Profitable for that product, zero-sum for the industry. Competitors respond by increasing their ad spend, equilibrium returns (unless one drug is genuinely superior to another)
2. Increasing demand for unnecessary medicines. Profitable for the market, bad for society.
Advertising is an arms race. Even if I don't want to advertise, I have to because my competitors do. If it's banned, everyone saves the expense of advertising.
Unless pharma companies are engaging in cartel-like price-fixing some of that money will definitely go to lower prices (some will also go to R&D, dividends/buybacks, and exec pay). It only takes one company to do it and the rest have to follow.
First, There are underdiagnosed diseases for which patients don't seek care, sometimes because they do not believe there to be a treatment. The lack of treatment means that it isn't as vital for physicians or patients to pursue diagnosis. Those patients might see an ad and return to a physician to ask if that treatment is a fit.
Second, not all physicians are as on top of new treatment options as we expect. It might have slipped their notice or be in a field with which they aren't the most familiar, and those patients might benefit from revisiting whether a new treatment is a good fit.
I don't really think these two cases make up for all of the advertising, but they might be missed if advertising is cut or abolished.
It might have some fairly large drawbacks, but I think it would be good for pharma and biotech companies to put some amount of money into a fund based on the disease and have awareness campaigns around the diseases. For example, companies with diabetes treatments could form a group that puts out diabetes ads urging patients to talk to their physicians. It gets dicey for first-in-market treatments, but I think it would be an overall improvement from the current system.
Disclaimer: I work in big pharma biology research; pricing and advertising are done in a fancier building with more marble floors, so I've thought about this a bit, but it isn't my department.
I thought this was called pharma marketing. I don't think this should be abolished - I only meant direct-to-consumer advertising. Although I've seen someone else argue that doctors should be required to undergo continuing education instead.
I'd like to see numbers on how often an ad is how the patient learns they have a disease. I imagine that anyone with really annoying or debilitating symptoms would research them online from time to time.
With regard to patients searching their symptoms regularly, it is my understanding from the physicians and clinical trial folks that you would be in the incredibly small minority, but it's a good idea.
Informing patients that an option is available to treat a particular condition, who might otherwise not go to a doctor.
This would also be a positive for both the market and for patients.
America has a problem with over-testing, over-diagnosis, and over-treatment. It seems that merely giving people a choice, telling them the cost, and getting them to pay a contribution isn't enough to prevent this.
- cost discovery will be inefficient and time-consuming, which is why single-payer with standard costs is so much more efficient
- who doesn't have copays and out of pocket in the US?
Let's say it's 1990, and I'm in the market for a car. A Yugo costs a lot less than some other cars. But I'm getting a lot less for it, too - it's less reliable, won't last as long, and is less comfortable. But, as a car buyer, I can kind of tell that. It doesn't feel like it's as solid a car as some of the other options.
Now say I'm trying to have a hip replacement. Here's a place that costs 20% less than the other place. Sounds great, but... what are their rates of complications. How about if you go out 20 years? Without that kind of information, I can't compare on price, because I don't know whether I'm buying equivalent things.
When a physician makes an appointment for you with a plastic surgeon to discuss reconstructive surgery... No transparency about the cost.
When they prescribe chemotherapy... No transparency about what the doses cost.*
When they schedule surgery... You don't have any idea if they'll pull in another nurse or surgeon during the procedure, and again... No transparency about cost.
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I feel icky making jokes about this. But seriously, price transparency is a perfect example of the "XY Problem."
America asks, "How do we make paying for health care an efficient and transparent marketplace," but the correct answer is, "If what you want is a functioning, civilized country, stop trying to make healthcare a marketplace."
https://en.wikipedia.org/wiki/XY_problem
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* Prescription drugs are still a quagmire in Canada. Basic chemotherapy is somewhat covered by various provincial drug plans, but if you're employed you usually rely on your employment benefits for prescription drugs much as Americans do.
Many of the things covered by employment plans are more convenient than those covered by the public plans. For example, the public plan may require a dose a day, while the product that only requires a dose a week is only covered by an employment plan.
But the bottom line is that if you aren't employed and can't afford chemotherapy, you will get treated.
The same procedure can cost 1,000x more if you go across town. It's been long reported that Hospitals mostly pull prices out of their asses. The health care problem in the US is not just a health insurance problem, it is also a health care provider problem. Even if you had a single payer system, pricing like this is insane.
Again, with the XY problem...
If someone asks for X, but really needs Y and there is a better way to get Y than to help them with X... Of course X is better than no X and no Y.
But that doesn't change the fact that Y is much, much better than X. And in the case of health care, it is not even close. Price transparency may lead to each person paying a little less, or at least being less stressed, but it still won't fix the fact that America has the most expensive system, with the worst outcomes, in the developed world.
So yeah, X is better than --X, and ++X even better than X, but that doesn't change the fact that Y is still the correct solution when you focus on the problem you really want to solve rather than making the incorrect solution slightly less incorrect.
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Also, IANAE, but I do not believe that in Canada, hospitals are permitted to have a 1000x variance in pricing. I think that for those things we socialize, the government sets the price.
This is to extract maximum situational revenue, basically get as much from the patient as they can afford.
Colleges charge 100k, but will adapt spending (as little as possible) to get students to be able to pay. They even preferentially let in richer students.
It's the ideal way for a business to make money if they can charge based on how much each individual can pay (and bankruptcy is someone-else's-problem in both healthcare and tuition)
When you have a poorly understood illness that is killing you you have two choices: pay out of pocket or die. It doesn't matter if your country has universal health care or not because treatments will not be covered until they go through a lengthy (decades) approval process. If your illness is controversial then it will be even longer.
It doesn't harm anyone to publish real healthcare prices. Please do not fight something that will harm no one. This will benefit some of the most neglected people in society.
Imagine that in America, husbands are allowed to beat their wives, and the government proposes a law that they may not use a stick with a girth bigger than their thumb.
Alice says, "This is insane. Husbands are not allowed to beat their wives in Canada, that is the correct solution."
And then Bob says, "Well, that's just unrealistic here, so please do not undermine our efforts to make things better for wives by limiting how hard they can be beaten."
Your analogy is not even remotely appropriate.
And how is open pricing incompatible with universal health care? Is your ideology so important to you that you will fight such an innocuous change?
Price discovery works for a certain kind of care (e.g. non-emergency outpatient care), and we shouldn’t discard it without any consideration.
"The French health care system is one of universal health care largely financed by government national health insurance."
https://en.wikipedia.org/wiki/Health_care_in_France
Then when I look into Switzerland, I see:
"Healthcare in Switzerland is universal and is regulated by the Swiss Federal Law on Health Insurance. There are no free state-provided health services, but private health insurance is compulsory for all persons residing in Switzerland"
I also read:
"Swiss are required to purchase basic health insurance, which covers a range of treatments detailed in the Swiss Federal Law on Health Insurance. It is therefore the same throughout the country and avoids double standards in healthcare. Insurers are required to offer this basic insurance to everyone, regardless of age or medical condition. They are not allowed to make a profit off this basic insurance, but can on supplemental plans."
"The insured person pays the insurance premium for the basic plan up to 8% of their personal income. If a premium is higher than this, the government gives the insured person a cash subsidy to pay for any additional premium."
https://en.wikipedia.org/wiki/Healthcare_in_Switzerland
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Now let's not quibble. The core question her is, "Should basic healthcare be a marketplace?"
If basic healthcare is a marketplace, providers can charge what they like, and it's "caveat emptor" when it comes to purchasing healthcare, whether it's directly purchasing treatment, or purchasing insurance.
Here in Canada there are lots of non-basic kinds of healthcare that are a marketplace. How much does it cost to get a cortisone shot so that I can cycle? I don't know until I shop around. Same for physiotherapy, chiropractic care (is that heath care or phrenology?), dental care, orthodontics, and lots of things involving mental health.
But basic health care--for some definition of "basic"--is not a marketplace, and it is not optional whether you are covered.
How the French government finances insurance is orthogonal to how consumers purchase outpatient care.
The capsule summary is that patients go to the doctor. The pay 100% of the visit cost. The insurance company reimbursement is 80% of “reasonable and customary “ value that is widely known. Et voila, functioning price discovery without a dystopian society.
(There are some caveats. If you’re indigent, the government gives you a special card that allows the provider to bill the insurance directly. You can buy private insurance that covers your 20% and doesn’t require as much reimbursement hassle at the cost of constraining your provider choice. And naturally none of this applies to inpatient hospital admissions)
On the other hand, the private room you're in is not covered by basic health care, so if they feel like charging you $3,000 a night just for the room, or $1,000 for television, or $500 for WiFi, that's allowed.
Someone called 911. For what ever reason a life flight helicopter was then called and picked him up and took him to a local county hospital. He woke up there a few hours later. After they had already ran all kinds of tests. They had a large list of all the problems from busted spleen, broken bones, head concussion, etc.
After a day of rest in the bed, the only thing wrong was a sore ankle and some deep scratches on his face. He checked himself out and we went and drove him home. They sent a bill of $16,000 the next month to him. He asked why it was so high since the only thing they did was give him a helicopter ride and a bed to sleep in (none of which he consented to but of course hard to consent when you are unconscious).
He sent them a check for $16 which was the minimum amount required. He fully expected to pay $16 per month for the rest of his life, but they never sent another bill and he never asked... That was 15 years ago.
That's bs. I will drive to a further away hospital if it saves me $75 an hour of time spent...
(edit: clearly I'm talking about non-emergency here)
This is an assumption based on a very good insurance package. Most have out of pocket co-pays . So yes, we have to gross it up by the co-pay percent and discount it by the Annual deductible limitt, but generally the point stands. If I can save enough money I might travel away from the monopoly. Until that data is transparently available I can't optimize that scenario w/ my own choices.
> which won't even be given back to you in form of lower premium
Systemically it will eventually if insurance companies are competing with eachother for your business
In my area (250k people, Iowa) there are 2 health groups.
I actively tried finding a PCP who wasn't part of the two health groups but accepted insurance - as mega health groups greatly increase the total cost of care. I gave up after looking up about 20 from the hundred or so names insurance sent me. Basically everyone
Unity Point recently announced it wouldn't be merging with Sanford health group. That would have expanded Sanford's strong footing in northwest Iowa, gaining 5 hospitals in Des Moines and at least one hospital in most locally large cities across the east half of state.
It's hard enough to make the math work for hospitals in rural areas. The merger would have made it more difficult for the entire region to find competition.
Also, 1 hour away is not much in terms of time or distance, considering that many metropolitan residents have a daily commute in excess of 1 hour, and many rural residents live several hours from the closest hospital.
I guess the question becomes this - is there so much fraud in this industry that we need to do this change?
Even if it's NOT fraud, have hospitals simply become used to charging anything they want because they have no competition?
Combined with the emotional state most patients are in (something other industries, like mortuaries, prey on as well) and you have a recipe for gouging even under ideal competitive regulations.
There's a problem with applying that logic to - hey I have a pain in my hand because I was rowing a boat today without warming up. Take this 800mg Ibuprofen. 3 months later $800. (So that's a true experience with my wife and rowing a boat)
The policy I would like to see is that patients should only be legally liable for costs that they sign off on up front (at least for most elective care). It never ceases to bother me that every time I go to the doctor I have no option but to give the hospital a blank check and have to cross fingers that they will not hit me a month later with ridiculous charges.
IMHO, it's kind of nuts they are even starting out with this argument.
https://www.econtalk.org/keith-smith-on-free-market-health-c...
Some guy has been running a non-insurance based surgery center for years, the surgeons make more and patients pay less or so he claims. All prices are listed on their website. They claimed they don't change prices. If a doctor misses something and needs to do extra work their policy is that's the doctors fault for not doing enough due diligence beforehand.
He also claimed there are some perverse incentives like he claimed a hospital might bill an $100k but only receive $13k. But, they can claim a $87k loss which the government will partly reimburse. He further claimed that insurance companies often have contracts with employers where the employer is supposed to pay a percentage of the amount the insurance company saved for them. In other words, the insurance company will say "we managed to save you $87k on your $100k bill, pay us 20% of the savings" so they have an incentive to ask the hospital to charge more.
Note: I have no idea how backed up this is. Just passing on the podcast, hoping to see more knowledgeable feedback.
And for nothing! Insurance should not be certifying which doctors you can and cannot see. That's for the medical boards to decide.
Fortunately both parties seem to welcome this idea, to lesser and greater degrees...
You will be brought there and they will extract $8000 for a simple procedure. That's all that matters for them.
That's not capitalism, that's free market. You can have a free market by bartering chickens, you don't need capital for that.
A prompt and fair trial is also a human right. Therefore legal help must be free.
Moving around, staying warm and basic hygiene - a lot of stuff sound like basic human rights, but very few argue that transportation, heating and sewer draining services should be free.
I think most people around don't mind paying for the service. They just want the prices to be reasonable and predictable.
They are not right now, but that's because we are operating in a world of a limited resources, but not because it is a right state of thing.
Let's say they make prices transparent. You ask them about the cost of getting an X-ray done and they quote you $Number. You go and get an x-ray done and you're billed for $number plus a few extra thousand for any number of unknown costs.
Hospital billing is a lot like getting billed for internet/phone/cable etc. They'll throw all kinds of bullshit charges, ding you for not using certain things and more. Then you have to waste energy calling them up to talk with someone whose job is to get you off the line.
That's assuming you can even shop for your needs. If it's an emergency then you're screwed either way. The only change this would cause is that insurers and hospitals would adapt and figure out other ways to sneak in charges.
If you want to fix this problem at the core, then trying to make it more of a free market won't work. You need stronger oversight and control to keep things in check.
I'm complaining how I walk across the hallway in my doctors walled garden inside the building but when I enter that room, in his area, and get an x-ray that is a completely different company that bills me separately and I have to pay a different co-pay to.
So people are too dumb to understand prices, and unlike any other economic system to ever succeed, knowing the value of a thing will DECREASE pricing competition.
I was waiting for the good argument on why this is a bad idea. Instead we got _that_.
My wife is a doctor and last night she tried to renew her credentials at a major hospital network here. She could not, despite clear instructions, open the PDF locally to add her signature. I inspected the web view in chrome tools and see it is an awful Microsoft product behind the scenes.
This is the reason this attempt by Trump will never happen (I'm supportive even though I despise Trump). My wife's incentives and the hospital incentives are aligned, even though no one will admit it. Even if hospitals are forced to give price transparency, they will just go and buy a shitty solution from Microsoft (I'm using Microsoft as a placeholder, but it can be any large tech company who wants in on the action), who will be happy to certify it for the law. It won't work and the hospitals can blame Microsoft. Microsoft will lobby politicians to water down the law so they won't pay anything but a pittance if things don't work. Consumers will get continually screwed. The doctors and the hospitals will continue to make great money because they will still not have to admit pricing this way, with zero transparency, is the golden goose of healthcare and why costs are insane in the US.
Wish it worked with insurance
This is messed up.
I imagine people with serious health problems just kill themselves or ruin their lives forever.
We will never get control of the insane cost of health care until we force medical facilities to actually compete with each other.
Recently when picking up the tab for a relative who went to an out of network hospital I discovered another one. The first was an enormous discount for paying same day (so if you're well off but have bad insurance they just pretend you have mediocre insurance). Combined with the power of saying "Really??? Isn't there anything you can do?" to as many people as possible, $1,600 became $360.
So the lesson is on one of the worst days of your life focus on what really matters: haggling, being an informed consumer, and obscure policies.
If the US wants to get rid of horribly high sticker prices it needs a reform of how stuff is paid for, especially homeless/unemployed/undocumented patients. In Germany, the state covers insurance premiums for the first two categories and undocumented/asylum seeking patients only get life-saving treatments (truly inhumane if you ask me).
Outside of the ER, if you don't have insurance, and can't pay, you'll get shown the door. The overwhelming majority of medical procedures that take place across the country are not done in the ER.
One study found that only 4% of US bankruptcies are because of medical bills https://www.washingtonpost.com/blogs/post-partisan/wp/2018/0... . A tipoff that [insert large percentage here] of bankruptcies aren't actually because of medical costs is that only 6% of bankruptcies by those without health insurance are because of that cause. The biggest cause of bankruptcies is lack of income, which health insurance doesn't affect.
A regular, 5 minute diagnostic scan on archaic machine is over $1k.
If it is done as part of a broad effort to address health care costs and availability, then it's fine. But so far there is no sign of any such broad plan, which leads many to worry that this will be all that the current Administration is going to do to try to lower health costs.
https://www.cbsnews.com/news/pharma-companies-must-reveal-dr...
There is a bunch more that doesn't seem to be in the news at all:
https://www.whitehouse.gov/briefings-statements/president-do...
Then the whole idea of enrollment times being limited, being in network and out of network, even a hospital in network can have doctors and providers out of network. So if you get surgery in network, your anesthesiologist might be out of network and get a surprise bill. Then some doctors will even tell people to not worry and everything will be covered but it's not. I know someone who needed something done but was so worried about getting costs, the doctor got a pre-approval from the insurance company and they still didn't want to pay it. So either the insurance company or doctor lied.
I know some RVers recommend health sharing ministries though, but I know it's not technically considered insurance. There's a few of them that were approved, so Obama Care would see it as insurance even though it wasn't. Also I don't believe you have to worry about the whole in-network or not as you are self paying and then get reimbursed for your bills. Plus traditional insurance doesn't cover you across state lines, so useless for travelers too. Plus I think they might be cheaper too. Something to research more though as sounds like an alternative. I know one isn't too religious, just got to believe in god, don't smoke or drink alcohol unless socially. Kinda interesting you can be legally forced to buy health insurance but you can't even use it.
Same thing with car insurance, forced to get it but it isn't forced to pay anything. Even if you wasn't at fault, they try to wiggle their way out of paying or drop you. Pretty much a legalized mandated ponzi scheme. Then they all run flashy TV commercials saying they are the cheapest to switch to, well they all can't be the cheapest so someone is lying or they give you a deal then a year later it just increases.
I would be very happy to be wrong about this.
I wonder what the actual vaccination vile costs in this whole scheme compared to the overhead.
https://www.pbs.org/newshour/health/the-hidden-costs-of-free...
The hospitals clearly work together to ensure that consumers don’t have accurate or correct pricing information, which has always seemed like it should be classified as anticompetitive behavior.
An orange man can be half-right, twice.
Removing the word Trump (trigger word) is what dang was referring to.
So with that, like yourself I view this transparency price thing as a good thing as it boils down to ticking the fairness box and being good for the people.
Equally, I can see how from business aspect wise it is bad and heck - what business would love to service a customer and not tell them the price only after the work has been dowe without them having any say in it. I'm sure many, however unfair/unscrupulous it may seem. So I see why they will fight it, be it to revoke it, change it or delay it in legal red-tape in the whole process. However, the approach of invoking the tribal support aspect to kill this of and by that, everybody who dislikes the party or the president that made this come about would be a devious tactic and unfair approach. Yet, that does appear to be the one being driven, be that directly or perhaps more so, the biases played out by the reporter/media outlets.
But a tribal bias in media outlets is something we are all aware of, some more balanced than other. But imagine if you had those opposing biases in the same location debating things and how that would deteriorate. Well, imagination is not needed as you get exactly that upon social media platforms.
So will be interesting and equally, concerning how this whole fight by hospitals plays out. As will the effect if/when it comes to pass. Will it help lower prices or will it drive up health tourisim abroad as you may find it is cheaper to hope on a plane to say Canada and get the blood test done there and work out cheaper. As will be the case with a few procedures using other countries.
Also be interesting how people react to this and will we see hoards of protestors fighting for the hospitals to stop this happening based solely upon party political tribal mentalities. I'd like to think not, but we live in such interesting times, you just can't rule that out.
And yet here we are, once again.
[1] https://en.wikipedia.org/wiki/List_of_countries_by_total_hea...
[2] https://www.healthaffairs.org/do/10.1377/hblog20110920.01339...
[3] https://www.oecd.org/unitedstates/Health-at-a-Glance-2017-Ke...
[4] http://www.health.gov.on.ca/en/pro/programs/ohip/sob/physser...
[5] https://www.commondreams.org/news/2019/07/02/people-dont-ins...