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TremendousJudge

>Android, Maps, GSuite

All of these products have existed for 5+ years.

What recent thing has Google brought to the table that actually stuck?

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That's an oxymoron: how can you tell if it has stuck if it's recent?

Probably their cloud offering and / or parts thereof, e.g. Firebase.

Firebase was bought, not developed by Google itself.

Their cloud offerings are a distant third to Microsoft and Amazon and support - especially enterprise support - is legendarily bad.

Their support is non-existent not just bad. They shouldn't be in any consumer market.

As someone who uses Google Cloud, Azure, and used to work for Amazon, I am happy using GCP but find Azure to be lacking in a lot of ways.

Also Google support is usually absent but when I actually get to talk to a human, they're great. Microsoft support is usually present but often seems explicitly designed to waste my time.

Since you use to work for Amazon, I would suspect that your bar for acceptable support would be a lot higher. Even on the business support plan, opening up a ticket and starting a live chat is close to immediate with AWS. I’ve used them as the “easy button” plenty of times when I probably could have figured out the issue myself but didn’t want to waste time. They are batting close to 100.

The one exception was a weird ECS error I kept getting that they couldn’t figure out. I realized later on that I hosed the permissions trying to do something cross account.

I’m sure they would have eventually figured that out.

Curious as to what you find so bad about GCP support.

(I work in GCP enterprise support)

Hmm, for the retail options? Or the premium options? We were a nine-fig customer and it was quite nice.

You don’t have to be a “9 figure customer” to get great live support from AWS. It’s 10% of your bill (declining over certain thresholds) with a minimum of $100/month.

I understand. I use AWS at work now. It's mostly curiosity about your experience than anything else.

It’s more like 10+ years but your point is a good one. Hard to grow trees when you keep cutting off the saplings.

Have you never heard of Google Home? Google Assistant?

Google photos?

Just recently lost a major syncing ability and became less useful.

What syncing ability are you referring to?

Between Drive and Photos. Also it's only one way now, up, you can no longer sync photos between computers. It was major news for Photos users when it happened. I'll provide a link for more info. There was a large amount of functionality lost when this happened. Iirc it also dropped the ability to save Photos in native resolutions higher than the compressed Google format but I'm not 100% on that since I sync my family photos using Plex to my own server.

https://www.talkandroid.com/341036-google-drops-photo-syncin...

Google Fi, the Nexus and Pixel lines, Google Play Music, Google Home, Protobuf, Guava, ReCaptcha, TensorFlow, Google Assistant, Android Auto, Chromecast, Google Tag Manager, Google Chrome, Google Flights, Google Translate, Google Domains.

Google Play Music is heading to the graveyard and replaced by the worse YouTube Music. Nexus is long dead.

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