Suspended Amazon sellers are being stifled by an email glitch as holidays loom

I lost a good business a few years back because Amazon refused to respond to me (aside from automated bots) and sided with a scam artist (that I think now was a competitor) that complained and kept my item. Even after I bent over backwards to help them.

Amazon kept almost $50,000 of my money for 3 months and it nearly bankrupted me.

I learned my lesson: never build a business on a third-party platform.