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Comment by sfgweilr4f | Hacker News Reader

Someone at Krispy Kreme should be fired. Better business all around would have been to come up with some happy way to bring this guy in somehow. Publicity alone would have been ridiculously profitable: ie Free. Offer him a delivery franchise or whatever. Krispy Kreme actually said No to a delivery model that only needed tuning and some simple improvements. He essentially did a territory feasibility assessment for them. For free.

As a non-customer I now just think of Krispy Kreme as jerks. And the kind of business people who hate making money.

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I think there should be other, better ways of rectification than firing someone.

Sometimes removing the problem is the best solution.

Fired? They made the right decision.

They would have to add some sort of management structure, make sure he was up to hygiene codes, incorporate the new model in their finance and admin, produce risk assessments, have meetings, do a ton of work I can't even think of.

It would cost them $100,000s, for a few $1,000 revenue.

That they've been forced to adopt him because of an online backlash is an indictment of the irrationality of the internet, not a bad mark against the totally reasonable, and rational, decision an employee made.

And now you're calling for him to be fired. Sad.

You're writing as if food delivery was a new thing and therefore completely unknown. If my local bakery can get UberEats worked out, I'll boldly state that a company like Krispy Kreme can probably afford a lawyer or two to read a contract without evaporating 1.5 million dollars or whatever.

Fire someone, reduce bonuses, perhaps a stern look at the next regional meeting. Figure it out people. Good grief. Companies complain about slow revenue growth while leaving obvious money on the table. This example was a business refusing a $1000 or similar per month. That might not be much to you, but I'm fairly sure a franchisee would notice that. $12k/year is measurable for most small businesses even if you wouldn't even notice that amount.

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