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" This is not a restaurant. We do not depend on referrals, walkins or other methods. Dont apply the restaurant methodology to owning a building because it doesn't work. In a restaurant, you keep everyone happy so they come back again. Spilled something on you? Free meal. Steak was cold? Come back for half off. Just doesn't work like that in renting."

It could work like that if there was Yelp For Landlords.

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It depends on the rental market. Here in Pittsburgh, more landlords in the city are bad because it's such a heavy student population. What's the incentive to be good or to update apartment features? Every apartment gets rented out anyways.

About 1/3 of our city's population is students as well.

I have heard nightmare stories about 'Turn' taking weeks to complete because of the high turnover rates in our city.. As well as managers being at whits end 1/2 the time because of workload. We really tried to develop our software to ease these tensions. In some of the companies we have studied, we were able to reduce the workload of the company and reduce the stress.

And in doing so, hopefully we make a happier rental env for everyone :)

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