Unfortunately some of live in regions where getting a new job isn't an option. The parent post raises a very valid point which I have observed in companies whose core business isn't IT but have an IT department. You end up having a fair number of non-technical managers who don't understand the intricacies of software development They don't understand that bugs do not mean you didn't test enough or you are a bad developer. Bugs delay projects or require resources and reporting them is likely to make someone look bad so there tends to be push back from IT. It isn't right but it is what it is. Its valuable to be aware of this prepare accordingly.