I don't understand what "Posterous for support" means. Posterous is a blog, how can I use that for support? Also, how does this autoupdate? There's nothing on the front page about it :/
- goes to your website
- Search's your help page, if cant find it, email you
- You get an email, you respond to it, customer is notified
- IF you forward that email to a special cool email which we give you, it's published on your support page(which is embeddable to your website).
- Next person searching for this question doeesnt have to email you as they're problem's solved!