Not that hard.
Also, there is no way I'd just call in and say "Pickup, a large pizza, half pepperoni, well done" because that just seems incredibly rude so calling would take even more time. Much easier to load the website/app and enter your pizza
I can't imagine you've ever called a pizza place. It's a business transaction, there's no pleasantries on either side. It's not rude. They want to move on with the business as quick as you want to hang up.
Maybe it's just a North East thing but my calls for pizza are about 10 seconds long and I've never thought "Gino is being rude, he didn't ask me how I was doing"
Literally two words from me. A perk of being a regular customer perhaps, but honestly I order pizza maybe two times a month, not that much imho.
Aren't all of you glad that you can use Vim or Emacs, as you prefer?
Aren't you all glad that you can shave your yak in a bike shed painted exactly the way you prefer?
I suppose there are some advantages to having all your account info already stored if you're getting a delivery but that's not an option for me.
Haven't ordered from Pizza-Hut online, but ordering online from Dominos was absolute hell. There is no way to view your total without clicking through to checkout, and prices aren't listed. So the only way to find out what a specialty pizza costs is to add it to the cart, dismiss all the upsell popups about adding dessert and a soda, then view the cart.
Plus, even on a desktop computer with a decent connection it loads so much crap. The page ends up being heavier than Youtube, and I fail to see why I need to load as much resources to order a pizza vs. watch streaming video. Not worth it, especially as their pizza is neither particularly good or particularly cheap.