Mark Zuckerberg still doesn't get it
newyorker.com
newyorker.com
The internet makes people uncomfortable because it lives somewhere in between the realm of public discourse (heavily regulated) and private discourse (mostly unregulated). On the internet, these realms mix, and people (especially in the press) have a hard time sorting out which is which.
I don't know if "free speech is good" or if it "leads inexorably to truth and progress". I doubt it. But I do think that any cure will be worse than the disease. Democracy may not not "lead inexorably to progress" either, but does that mean we should nix it?
For instance, what do you mean by this?:
> But I do think that any cure will be worse than the disease
Because it all depends on what "cure" and "disease" mean, right? Free speech is good is blithe and techno-utopian in the sense that it makes a blanket statement that refuses to get into the details and have opinions. Facebook used for ethnic cleansing? Well, free speech is good and Facebook is all bout free speech; the problem has to lie elsewhere. Guess we should fix that ethnic cleansing problem somewhere else.
Sticking to a high-level generality implies that, because your basic aim is good we must frame solutions or restrictions in a different way. We must remedy the damage done with speech using ideas and methods that aren't related to speech, somehow.
I don't know what is in Zuckerberg’s heart, but it strikes me that this position is extremely kind to Facebook's business model. As long as everyone is committed to unmoderated speech being central to digital spaces, they can avoid expensive moderation. They can also distance themselves from the consequences of the use of the platform they designed and provide. We should not let them do either one of those things.
Edit:
To use a non-speech example: This seems to me like someone claiming that we can't do anything about drunk driving because "people need to drive to work." Of course, the statement is true and people do need to drive to work. It simply glosses over all of the many changes we can make to how we let people drive that can crack down on drunk driving. It refuses to engage with the issue by asserting a general principle that, actually, does not present any obstacle to regulation and is unresponsive to the critique.
I encourage you to look into the situation in Myanmar: https://www.nytimes.com/2018/10/15/technology/myanmar-facebo...
I'm not sure you should criticise others for hiding the ball or being dishonest when phrasing it like that.
Facebook is a website, a pretty trivial one at that. It isn't attached to flying weapons platforms, it doesn't command an army. It cannot be used for ethnic cleansing in any sensible use of English, no more than paper and ink or radio can be "used for ethnic cleansing".
So yes - your sarcastic statement is correct. If some African warlord goes nuts and starts mass killing his ethnic rivals, Facebook has sweet FA to do that with that, even if lots of his supporters are posting on Facebook. The problem lies with the people pulling the trigger, the people command them to pull the trigger. Don't try and spread it to Zuckerberg because unlike most genocidal ethnic cleansers, he happens to be a meek American you think you can influence.
We must remedy the damage done with speech using ideas and methods that aren't related to speech, somehow.
Yes, exactly. Speech doesn't damage things. People damage things. The conflation of speech with physical violence is exactly how you legitimise thuggery on campus, where crazed students are engaging in actual physical violence against people who are just presenting their opinion. And it's never, never, never acceptable to shoot someone who is merely presenting their opinion.
This seems to me like someone claiming that we can't do anything about drunk driving because "people need to drive to work."
This is a strawman argument nobody ever makes. Drunk driving is a precisely definable and measurable condition with precisely understood outcomes and is trivially avoided. "Bad speech" has no definition at all and thus can't be trivially avoided, as the ever-expanding horizon of what counts as offensive so neatly demonstrates.
I mean this is so objectively false that I hardly know where to start. Facebook in its very early stages may have been “trivial”, but it isn’t know. Not even close.
What sources of knowledge do you generally trust for finding methods to approach problems that you don't know how to solve?
Do you believe that "harm reduction" approaches (i.e. making bad outcomes less likely though still possible) are useful?
>I'm not sure you should criticise others for hiding the ball or being dishonest when phrasing it like that.
I did not say anyone was being dishonest and if you think I am being dishonest I would appreciate you pointing out how I am being so.
I suppose I do want to say that paper and ink and radio have all been used for ethnic cleansing and the US treats the sale of military radio equipment as the sale of weapons[0]. There is a lot of history of sanctioning those who provide groups engaged in immoral acts with mundane equipment. If a warlord is using Facebook to help execute a genocide I do think it's a good idea to pressure Facebook to kick them off Facebook. I'm kind of surprised you think it isn't? Though I could be misreading what you've said. If that is the case I apologize.
[0] https://www.nknews.org/2017/03/what-the-glocom-scandal-tells...
This is logic that can be used to exculpate any accessory to a crime. Facebook may have known people were using its website to incite violence, but people are the ones who damage things. IBM was aware Nazis were using their technology to identify people to murder in the Holocaust, but they can sleep easy — it’s not like punchcards can be “used for ethnic cleansing”!
This logic only works, of course, if you completely ignore the capability of technology to amplify human capabilities.
As with the sibling commenter, if you don’t believe communication mediums can be used as tools of genocide, I encourage you to learn about Joseph Goebbels and the radio’s impact on Nazi Germany and the Holocaust.
Facebook sells the ability to do this to anybody who will pay. This is the core of how they make money. After a period of pretending to search for a solution, Zuckerberg has finally ducked behind the notion of 'free speech' as his excuse for doing nothing. He knows that the only way to stop it would be to stop selling this ability to influence. And he's actually right that it shouldn't be him deciding what are the good and bad uses of this powerful tool.
The blind faith that increased connectivity is a net benefit is what got us here. Seeing how social media is actually increasing depression makes me think the opposite. The sad truth is that most people are too vulnerable to misinformation and the older centralized distribution of information is probably the best for stability.
But I agree with you, that "he gets it" in the sense that as a leader and figurehead his job is to inspire confidence. It may not be working for you, but his mantra for a long time now has been to extol the virtues of what is possible if people dream and focus on the benefits. Unlike much of the userbase here, he chooses to project the public personification of his self as a glass half full person, where optimism, hard work, engineering, and money are put towards a better future. He knows that if he relaxes and steps back from that ruse, charade, or whatever you want to call it, that it leads to a crumbling house of cards. Not unlike a president, confidence in the system starts with the top of the house. Don''t forget, his job is also to keep his stock prices up for his shareholders, who are primarily himself. And despite what the fifth estate and a subset of techies want to believe, facebook and its suite of products are as popular as ever. Sure, growth has slowed, but thats bound to happen once you count 1/3rd of the words population as those that your tool serves.
So information can be dangerous and should be controlled for the sake of an orderly society? There's a rising superpower that shares your view: China. But at the rate support for socialism is rising around the world, I'm pretty sure that America will be there too in about 40 years.
2) are you defending the government currently imprisoning millions of people in indoctrination camps just because they believe in something?
2) quite explicitly I am NOT saying that. What I’m saying is that neither the government that disappears protestors NOR the government running concentration camps in the open NOR the government outright banning climate protests should be deciding what qualifies as dangerous to say.
EDIT on 2) just because I’m critical of the claim that the west and America specifically has any moral high ground here doesn’t mean in any way that I condone human rights violations by China. I think that’s an unreasonable implication.
In any case, if were gonna both accept the premise that there are concentration camps on the southern border for immigrants I’m really not that interested in splitting hairs about why.
What else is he going to do? Do the right thing and shut Facebook down starting a year before any election?
But what if, not only is Zuckerberg "evasive and dishonest", but the reporter as well? Is it not to the profit of the reporter to pretend in his writing to not get what Zuckerberg is doing?
It very well is! That way the reporter gets to criticise Zuckerberg on the grounds of his actions. That is a case much easier to defend. The reporter may very well discern a form of pretending on the side of Zuckerberg, but how do you prove this? Very hard to do so and risky. It is better writing to be 'dishonest' and call Zuckerberg out on the surface level of his actions.
OTOH, it could very well be that the reporter is naive and doesn't discern the true motivations of Zuckerberg's actions. But how can we know?
Freedom of speech is a straw man. It only applies to government interference in the free speech of individuals. Facebook is a private platform, with no obligation to protect the free speech of its users. They are using it as an excuse to protect the spread of disinformation.
Yet another reason that Facebook is toxic.
Clinton and Trump spent many order of magnitude more on political advertising than any foreign nation and even that didn't assure their win. People aren't mindless robots, they vote for who they want to vote for.
Oh wait. That isn’t wrong. What are you arguing in favor of again?
Look, the whole Russia angle is a hoax. When put under enormous external and internal political pressure (remember Twitter/FB are filled with Trump haters), all they could come up with was a tiny number of ads labelled "Russian" that appeared to support nobody in particular. Hardly anyone saw them, so they can't have had much impact. And was that some plot directed by Putin or just ads by people who happened to be Russian? It's never made clear.
Back when Obama was in power and there was Citizen's United, he said words to the effect of "we must consider changing the constitution to limit political spending" and the Clinton wing of politics was spitting bullets about how in future Republicans would just buy elections outright.
Then Trump came along and beat Clinton, despite being outspent 2:1. Clinton's campaign steamrollered Trump's financially yet still lost. The whole theory of elections that had been pushed until that point, that marketing spend determines victory, it was just completely invalidated overnight. Democrats who couldn't psychologically explain voter disagreement via policy arguments could no longer explain rejection as a function of ad spend either, so had to come up something new - hence, this spectre of "foreign interference", as if Putin has some kind of mind control rays.
Either Russian ad spend is magically hundreds of times more effective than domestic, or it didn't matter.
"They vote for who they want to vote for" - you understand manipulation is a thing, right? And that people will believe lies, and that people are often irrational - and therefore when they "decide" who to vote for it might not be logical and based on whatever manipulative messaging, propaganda, they've heard over and over again?
If you want to argue it didn't have a substantial impact then please provide proof that the media amplifying the Russia (and related narrative) as it has - distracting us from the real, underlying issues - wasn't substantial. Please prove that Russia's actions, including brigading Reddit and other communities via their propaganda farms, didn't provide talking points to the media to distract the majority of us from the important, underlying issues.
Perhaps you're trying to gate keep by limiting the scope by saying Russia's efforts didn't directly have a substantial impact? But then you're ignoring the full picture in order for your argument to be "more right" but still not correct; Russia's direct actions don't exist in a silo - likewise Trump would be nothing if mainstream media didn't amplify every insane word coming out of him.
As POTUS candidate Andrew Yang is pointing out to us: it's automation, not immigrants, that have been taking jobs leading to Americans suffering and lead to the symptom of Trump; as Noam Chomsky also rightfully pointed out, Netanyahu of Israel greatly interfered - directly - with American politics.
The mainstream media is directly and indirectly part of the dis-ease, and has allowed such dis-ease progression. Trump, a tyrant wannabe-never-will-be, understands this mechanism of mainstream media (reach, the attention economy, manipulation) - in general called marketing, Trump being a charlatan or false prophet vs. a genuine entrepreneur with true compassion - an ideal example being Yang to contrast Trump to, regardless of what you think about his policies, how he holds himself, his character.
Curious what your thoughts are, what your response will be.
Respond to every point I make even re: Trump leveraging mainstream media to his advantage.
It's odd, interesting to me, that you're expecting concrete quantitative data, yet trying to use qualitative proof points - while not accepting qualitative proof points that I'm outlining for you.
I can't tell if you're just spouting rhetoric or genuinely you aren't able to connect the ideas I'm presenting: do you not believe that mainstream media amplifies whatever news there is? Did you see no "Russia" news? Is that what you're arguing?
Of course. But you're arguing here that Trump won because of massive scale manipulation to the extent that millions of voters don't have free will at all, which is just conspiracy theory thinking.
By the way, what makes you think that Clinton voters weren't the manipulated ones? The press came out in full force for her, and they're the most obvious source of information manipulation. The press have been trying to stack the electoral deck since forever, and they worked overtime that year to get Clinton in power. Still lost. I'm not seeing any evidence that voters are so easily manipulated as you think.
Do you consider that manipulation or not? Maybe you'll argue "Trump just didn't know any better" - and that's not a form of manipulation, lying to people?
I didn't argue that it was one or the other set of voters who were manipulated. And yes, the two-party system has been very bad for democracy - why POTUS candidate Andrew Yang will implement Democracy Dollars among other policy to breakup the two-party system; https://www.yang2020.com/policies/democracydollars/
Also, isn't Andrew Yang the man who is telling people "vote for me and everyone will get free money". This is economically illiterate in a way that makes Trumponomics look like the work of Greek philosophers; I'm not American and have no dog in that race but I think you'd have a hard time arguing that Trump is manipulative for talking about jobs but Yang isn't for promising voters free money.
At any rate the original comparison was Trump v Clinton, not Trump v Yang. Clinton certainly engaged in a lot of emotional and manipulative rhetoric herself. The part where she adopted a policy of starting a war with Russia over Syria, but obfuscated it by claiming it wouldn't be a war because Russia would immediately surrender? That's what I remember the most.
And WWII was more of an "the enemy of my enemy is my friend" kind of situation. We put up with each other because we needed each other to defeat the Nazis and Imperial Japan, but the second the war ended we turned on each other as main enemies. In truth, Russia has not been friendly to the west since the Communist revolution that occurred during the first World War.
I really don't think so. They want usage, period. They don't want to actively spread disinformation. They probably find that editorializing and censoring information annoys users. There's been no proof whatsoever that Russia had any impact via FB on the 2016 election. Most people know this and reject larger narratives that push centralized manipulation of freely publishable information.
This is false. Facebook themselves announced that Russia spent $100,000 on ads aimed at U.S. voters. Posts from six Russian propaganda accounts were shared hundreds of millions of times. [1]
Effort doesn't equal impact, I suppose, but there's no way of proving the latter and the former is still extremely disturbing.
[1] https://www.wired.com/story/inside-facebook-mark-zuckerberg-...
https://www.bloomberg.com/politics/graphics/2016-presidentia...
https://en.m.wikipedia.org/wiki/1953_Iranian_coup_d%27%C3%A9...
As if a $100k ad buy [1] will sway voters. $100K is insignificant for social media ad spend and won't influence anything and marketers knows this, but the masses do not. Both candidates spent $81 Million on facebook ads [3] and $100K is a joke representing 0.05 of ad-spend.
The media and democratic party knows people are clueless about advertising and has made this "russia hacked elections using FB", a talking point that helps their narrative. FB ads are not that effective.
[1] https://www.nytimes.com/2017/09/06/technology/facebook-russi...
https://www.washingtonpost.com/graphics/politics/2016-electi...
[3] https://techcrunch.com/2017/11/01/russian-facebook-ad-spend/
The truth is it had no measurable effect exactly as you’d expect.
https://www.washingtonpost.com/technology/2019/10/08/biparti...
1. took no questions from reporters
2. Facebook Live chat was scrubbed of any critical comments by algorithmic filters
https://www.independent.co.uk/life-style/gadgets-and-tech/ma...
I don’t owe billionaires my emotional & political deference to some notion of “in an objective vacuum”.
You can point at a method for counting that you agree with. I can still tell you to get fucked.
That this is even a question of being within the purview of a society to mitigate spooky action at a distance potential for telling the species “what’s real” if you have the $$ to buy enough ads is absurd.
The tech scene is acting like the Boomers. Entitled to control of our work and the problems we align to.
That’s not a politically defensible position. That’s exactly what religion does. What a shock a culture with deeply puritanical origins continues to feel we’re just a flock to be is emotionally curated. So much for objective views of reality.
This is an interesting point. I haven't been exposed to much advice on when and how to start thinking about the broader impacts of a startup. Is that just because I haven't looked hard enough or is there a general belief in the invisible hands of the market being the best guide for how a business should operate?
But you don't need to act like the Politburo of the Communist Party to fix them. There may be solutions without fundamentally underming the value.
How about teaching kids critical thinking and how to differentiate misinformation in schools? https://www.weforum.org/agenda/2019/05/how-finland-is-fighti...
I don't care if Trump and pro-Trump supporters or organizations want to post lies on their own feed. But if Facebook is getting PAID for political ADVERTISING, that gives them a moral responsibility to regulate that content. If they want to abdicate that responsibility, then I think the government has an interest in preventing the corruption or the appearance of corruption in our elections, so reasonable restrictions/regulations on political advertising on social networks should be considered.