On Google and evil
johnaugust.com
johnaugust.com
I was amazed to find myself doing the same thing, and if I had gone back in time to tell my younger self that I would be doing that, the younger me would have suspected that the older me was pulling his leg.
It's fun, it works well, and it beats the hell out of anything you could do with Wii nunchucks and the balance board.
Of course I was very careful about saying this around Microsoft. People there are very competitive, and being evil used to be a core competency. I didn't want to get into a situation where folks were saying "hey we have an opportunity to can be more evil than Google!"
I see Google's bad PR as pretty much in line with Paypal's problems. A blackbox that people depend on. Paypal is that way because of fraud detection that errors on the guilty side. Google is that way do to lack of support infrastructure and a deep belief in the supremacy of algorithms. Add to this a motto that is easily mocked and makes for great link-baited headlines and you have Google's situation today.
The only thing being a competitor to Apple has influenced this IMHO is that it places Google in the consumer arena where they are not well structured to deal with customers. More avenues for interaction is the problem not the companies they compete against.
I thought it was a great experiment. Shut down yes, but it's being open-sourced and I can see people will pick it up. Poor performance but I am sure the code and lessons can be used somewhere else.
I suspect this shift in sentiment has more to do with Google evolving from being Microsoft's competitor (back when Microsoft was the boogeyman to Apple), to Google being Apple's competitor.
To many who hold Apple so dearly to their heart, this causes a serious conundrum. Suddenly every move by Google can only be seen with incredible suspicion and assumptions of worst intentions. See the recent raging about WebM as a perfect example.
The Android operating system it makes for mobile phones has become a viable challenger for Apple’s iOS. But for all the talk about it being open, they’re not giving it away out of the goodness of their hearts
The link provided to purportedly demonstrate this undermines the point, because it is, demonstrating the point above, nothing but the raging conspiracy by an Apple fanatic who abhors any perceived threat to his love Apple.
Nonetheless, as a consumer I am fully aware of Google's ambitions with Android, which is the same reason why I don't use Chrome. However Android is the best available option in the space for my rights, and the best opportunity to stop those rights from being trampled, however many ridiculous scarequotes are used to express the author's total misunderstanding of open.
My theory is that "Don't be evil" isn't sustainable if society defines "evil" as making business decisions in the interest of self preservation. Society likes underdogs, and Google is now clearly the top dog fighting to survive instead of fighting to get the top. Once a company gets big enough, it becomes easy to be perceived as a bully because anything you do will have all that power and leverage behind it. And underdog entering a new market is innovative. A big corporation entering a new market is invasive. Firefox supporting WebM is practical, but Google supporting WebM is evil. Even Apple is generally perceived to be the evil Big Brother they so famously advertised against a few decades ago.
There's no hate for Apple. There is, however, perspective on human behavior, one of which is a "with us or against us" mentality.
Searching for programming questions always sucked on Google proper. The only redeeming target was the Deja News corpus Google acquired. I doubt I'm along in my sadness at seeing the beautifully categorized and well discussed Usenet groups descend to uselessness, replaced by a disparate collection of poorly organized, polluted Q&A sites.
Commerce -- like finding a review. When do people ever think that was good on Google? Seriously I'm seeing people talking about trying to buy iPhone cases -- come on. Again, it always sucked on Google. Always. It's worse now simply because there is remarkably little real content (the professional review industry has almost disappeared, as it was supported by magazines, and the consumer review space disappeared because people stopped hosting their own Geocities sites and the like).
Specialized sites were always a world above any search engine. For game reviews I go to Metacritic. For movie information I go to imdb. For restaurant reviews I go to yelp. And so on.
So no, I don't resent Google for those things, because it was never good at them.