They blame federal law for not prosecuting counterfeiters instead of themselves for allowing them to run rampant on their website? (i.e. They want the federal government to do their house-cleaning for them.)
I never thought I'd read such a dumb excuse from a company this big.
I am always perplexed and bemused on these threads by all the people who will openly admit, "Amazon sent me junk and didn't care, but I still buy things from them."
If I go to a restaurant and the food is rancid, I wouldn't be appeased when the owner tells me "we've made investments to stop the food from going bad, we even bought a refrigerator!".
The marketplace at Amazon makes it a (large scale) mall, or a food court for your analogy, not the shop that is selling. If the food from a restaurant at a mall comes out bad, would you blame the restaurant, or the mall?