I’m not a gamer, but I imagine most are smart enough to see through this cringe-y PR disaster. Late Friday night dump of nonsense corporate speak is painfully predictable. This will do more harm than good. Yikes.
The contrarian viewpoint is "what were you expecting?" in which case the reply is "an actual apology."
> In hindsight, our process wasn’t adequate, and we reacted too quickly.
No explanation of how that happened. No discussion about what they are doing to make sure it doesn't happen again. It's not even saying, "We made a snap decision and it was wrong." It seems to be saying, "We made all the right decisions, but we're going to tune the degree a little."
I'm not even sure here what "reacted too quickly" means. If the player did clearly violate an unobjectionable Blizzard policy, one would hope that the sanction would be swift -- it shouldn't take a week to (for example) ban a player for blatant cheating.
Had they not done that they might be believable, but because of the way the kowtow to china, definitely hard to find any honesty/truth in their statement.
It’s easy for companies, after some backlash by a loud yet small crowd on social media, to blacklist a certain high profile individual out of risk. It’s hard for that same group to make a difference against an organization as large as Blizzard. Most people still want their product.
I've seen others in StarCraft related subreddits share similar feelings. I agree the majority seem to still want the game and community to continue on as is.
Can’t speak for other people though
I'd be more worried about the influence that propaganda machines can have, and what's freaking me out is that you actually have to look to spot those sorts of posts. Most people don't look.