I transfer money to Africa on a regular basis, and I don’t have these same issues other than the difference between published exchange rate and realized, which is about 1-1.5%. Transfer fees are minimal.
I transfer about $3,000 per month, but no I could go up to at least $10K without issue. Occasionally it can have a bit of a delay, but normally it closes in less than a minute, and I get email and text updates on the status, no calls needed.
i wonder how much money is actually left after the whole transaction
I then just advised to use their local bank's wire transfer, which they had to visit in person at the local branch, as they had originally intended.
Nowhere in my Google searches and Transferwise articles did I see any limitations upfront. Nor did I figure out how to raise these limits after searching post-filling-out-everything.
Very disappointed to say the least. But if anyone knows if I can raise the limit, would be happy to try this again.