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Yev here -> I'll do support wherever I see my bat-signal :D Do you have an alternate method set? If you reach out to support -> https://help.backblaze.com/hc/en-us/requests/new (they have live chat right now) - they can try an alternate method if our primary provider isn't reaching your device!

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It's completely broken here as well, which was really frustrating. I already wasted 117 days of a yearly subscription on one machine because it ran Catalina Beta (which was my fault, I needed a test machine, and I ate the time lost without complaint), but not being able to inherit that back up really sucked afterwards.

Yev here -> Have you reached out to support about the issue? They are working with our devs to track all of the issues and could use the additional data points -> https://help.backblaze.com/hc/en-us/requests/new. It's working for most users, so we're trying to whittle down the issue.

It’s too late now, I already wiped the old backup and reassigned the license. I didn’t feel like wanting to waste the time much further after past experiences with support and what I read here.

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