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Comment by BurnGpuBurn | Hacker News Reader

And if you've just paid your yearly prescription last week, you aren't even getting what you paid for:

> You’ve charged me, when will I get my refund?

>We are unable to issue refunds. Executive order 13884, orders the cessation of all activity with the entities including no sales, service, support, refunds, credits, etc.

So no refunds either. Renting stuff in the cloud is just waiting to be screwed if the country you're in is on the hit list of the US government. And that's not a short list either, btw.

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The website changed:

>If you purchased directly from Adobe, we will refund you by the end of the month for any paid, but unused services. We are working with our partners on the same.

I wonder what caused this. Did something important change, or did Adobe just overreact at first?

Even that doesn't fix it. Sure they got their money back. But they aren't allowed to subscribe again so all of the files are locked away in proprietary formats.

That's something credit card chargebacks can be used for, at least in the US.

Aren't both Visa and Mastercard US-based and thus subject to the same executive order? So chargebacks are probably also at the whim of the US.

That's kind of a two-way wammy.. If anyone owned money to VISA or Mastercard in Venezuela, the creditcard companies would not be able to collect those debts either?

I bet your bottom dollar they will be allowed to collect.

VISA and Mastercard don't (AFAIK) lend money themselves, unlike Amex for instance.

Chargebacks are initiated with the issuer's bank, which presumably would be in Venezuela.

Credit and debit cards are specifically exempt from sanctions. That said, the card organizations may use sanctions as an excuse to not go forward with the chargeback process (as in, we will gladly take your money, but refund none of it because sanctions).

Consumer fraud lawsuits, and they don't want Venezuelan cash on their balance sheets.

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