I always wanted a Tesla ever since the Model S came out in 2012. But have been skeptical since I have not owned an electric vehicle before. Did a ton of research and asked questions from actual owners and ignored the noise from media outlets.
June of last year, I finally got a used 70D Model S from Tesla since it comes with 4yrs/50K mile warranty for $47K to minimize the risk. Delivery experience was not the best but Tesla made it right.
I would occasionally drive my wife's MB SUV and just couldn't get over how dated everything felt. Decided to trade that SUV in for a Model X and now we are an all Tesla household (never would have imagined this). I traded in the Model S for a Model 3 last July since it's more efficient/fun commuter car and I grin every time I get in it and often find excuses to drive it. The product is that good. It changed the whole driving experience for me.
Maintenance so far has just been tires and washer fluid. Lower insurance cost through USAA. Zero issues with repair even though the closest service center is 200+ miles way in Salt Lake City.
Service is handled by two Mobile Service techs in our area because of the interestingly fast adoption here in the Boise, Idaho area... I schedule via the app they call within 24hrs to confirm and they show up either at our driveway or work parking lot to fix issues.
If they need it longer, they also drop off a loaner. The pundits have been saying that Tesla will never make it or will go out of business since 2009. Yet here we are in 2019 and YoY growth and sales are still growing. Amazon, Apple or Google will quickly snatch up Tesla if it ever get's in peril.
My experience has been eloquently put by Chamath Palihapitiya on this video:
https://youtu.be/lx6GJADrflk?t=255