That was THE coolest design. Couple of weeks back, I integrated feedback collection (using fadeIn css) into the service we offer, definitely, this looks way cooler, and gets more user attention - unlike ours.
Unsure, if I would like to put the my customer details in other apps, also, from the Plans, I did not notice any option to push the collected feed into an endpoint, which might be a good option to consider.
Good Luck.