The Spinner
thespinner.net
thespinner.net
"Elliot Shefler" (some publications put his name in quotes) is a co-founder, but he does not want to appear in photos and online profiles himself. He is Turkish-Jewish and spent most of his life working in ad-tech and online gambling. He claims his algorithms were developed by an agency with links to the Israeli military (this is repurposed military/PSYOP technology?). His whereabouts are unknown, circling between Germany, London, and LA.
In 2018 the price was 29$, now its 49$. Elliot claims $5.1 million revenue for 2018. Most customers are men, most customers want to initiate sex with a target. Nobody follows up to complain if it wasn't successful, since they are very much part of the conspiracy to manipulate. Elliot plans to share information with bigger advertisers: "A woman who wants a target to propose to her, would be in great proximity to a person that is in the market for an engagement ring".
This service is illegal in Europe, due to data protection and anti-tracking laws. The site has about 10 employees and one British company who works the contracts with bigger companies.
> “The value is in retention, not in the acquisition,” he said.
> He related a story about one insurance company he was commissioned work on, where he would target the insurance agents at the company to “brainwash and manipulate” them and change the perception of the company itself with the goal of retaining those agents.
> “We planned a similar campaign with a big pharmaceutical company that was targeting doctors (not patients—doctors) with articles about the benefits of a certain medicine.”
> ... if he feels the same targeting tools he leverages for The Spinner could be vulnerable to possible misuse, his response was matter-of-fact:
> “I would prefer using the word “effective” instead of ‘vulnerable.’ The answer is: highly effective.”
Very, very shady.
Aka all of them? I agree this is despicable, but I’m curious how you make this illegal and not all of advertising.
Banning targeting via email address, birth date, name and other personal identifiers would go a really really long way.
I work for a tracking company and I know how much power marketing folks have nowadays. It’s scary precise.
I'm not trying to argue that advertising doesn't work. Clearly it does. But there's a huge difference between being exposed to tens of thousands of Coca-Cola ads over a lifetime, and being exposed to 10 spam articles over the course of a month.
I'm also not trying to argue that this isn't creepy. Clearly it is. But the real 'target' of this scheme is the person buying the ads. I doubt this has any real effect on the person who sees them.
My mother for example is heavily affected by the ads she sees on Facebook and other places. All it takes is one or two articles and I've had to talk to her a few times about being careful about the sites she visits and what she reads online.
So this service? This would be remarkably effective on people like her. This service isn't for people like us who are a bit more aware of how advertising works. It's for the majority of people.
https://en.wikipedia.org/wiki/Priming_(psychology) https://en.wikipedia.org/wiki/Repetition_priming
(do note that this research suffers a bit from p-hacking).
There is a good chance that you were already targeted before, since online manipulation is used by the big militaries. Think back about 2 years, reading about SJW, politics, neo-nazis, antifa, BLM, manspreading, immigrants, the deep state, etc. Good chance at least some of your perception about these subjects was molded by just a few individuals. For instance, remember that Russian girl throwing bleach on "manspreaders" in the metro? You may have had a strong reaction to that, and it would be the desired effect of Russian troll-factory.
Specifically, on the effect of manipulating the Facebook feed to control behavior, Facebook did some controversial research themselves, where they used sentiment analysis to make a feed more or less positive. People who were fed negative feeds, started using negative words in their own status update: https://www.forbes.com/sites/gregorymcneal/2014/06/28/facebo...
> The marketing study suggested companies should "[c]oncentrate media during prime vulnerability moments, aligning with content involving tips and tricks, instant beauty rescues, dressing for the success, getting organized for the week and empowering stories... Concentrate media during her most beautiful moments, aligning with content involving weekend guides, weekend style, beauty tips for social activities and positive stories." The Facebook study, combined with last year's marketing study suggests that marketers may not need to wait until Mondays or Thursdays to have an emotional impact, instead social media companies may be able to manipulate timelines and news feeds to create emotionally fueled marketing opportunities.
> Amidst the recent furor over failures to replicate some empirical results on behavior priming, it is important to emphasize that some basic behavior-priming effects are real, robust, and easily replicable even if others are much more problematic.
For instance, your reply contains too many words starting with "p" and "pr" for it to be a mere coincidence :). (syntactical priming is something that authors or editors have to guard against, as it can make for poor quality writing).
If there is no evidence for it, there is little reason to be concerned about it at this point given how much research has gone into it.
Just pointing out that priors can't be zero isn't a principled stance, it's Pascal's mugging. You can use it to justify literally anything.
No shit. But at this point it’s pretty safe to not waste money building anti-aircraft guns to shoot down flying reindeer.
In general this is true for almost all popular psychology results. They're all popular because they're surprising, which is what makes them interesting. And now we are learning that such surprises were only produced in the first place because the evidence for them was p-hacked. It turns out that there are no tiny hacks that radically change human behavior, beyond placebo effect.
I'm sure that psychology produces some real results, but whatever they are, they aren't what get reported in the New York Times, or TED talks, or bestselling pop science books.
I mean, you can show people ads about "Are you an immigrant? Claim your government-sponsored house. We will help you to qualify even if you don't meet the criteria" and now you conceived the idea that the government is giving away free houses to immigrants and there's even a way to cheat the system and get a house even if you do not qualify.
As far as I remember they essentially divided people into categories through data gathered through facebook and targeted them with ads like this.
I guess if you can manage to put the cookie to identify your target you can run all kind of manipulative campaigns because you can change the perception of the reality.
You don't have to be honest and straightforward and speak directly to the target. Simply re-shape his/her reality.
Want a rise? Stalk your boss with ads about developer jobs with salaries way higher than yours. Your boss might start getting the idea of pay rise due to the false reality you prseented.
I think I actually saw an ad similar to that - my takeaway was "damn, these slimy scammers are targeting desperate immigrants", so I guess that means they didn't hit their target?
https://blogs.harvard.edu/doc/2019/02/27/spinner/
https://www.prexamples.com/2018/07/frustrated-husbands-can-u...
The less understandable part is that it's charging $50 for 180 impressions such as https://twitter.com/RichLeighPR/status/1037066048485371905 while Facebook sells those directly for a few dollars per 1000, i.e. 100x markup.
Facebook does not allow you to build a custom audience of 1 person. I believe it has to be a minimum size of 100 or thereabout. Which means when Spinner says your target will get 180 impressions, they have to throw in 99 random non-targets into the targeted audience in order to get the placement. Thus they really aren't marking it up as much as you think.
You don't see how there's an ethical difference, between that and a corporation advertising its products towards a general demographic?
If the latter, I'm with you.
But the reactions to this service is slight proof that an organisation evokes lesser negative reactions than an individual
I never understood why. Mods claim it "doesn't add to the topic".
It definitely feels like gaslighting when you notice it happening. For example a few times I know I made a comment on an old article the day before but it didn't get traction. But then it would be on the frontpage again the next day with all the timestamps manipulated to seem fresher, including on my own comments! I know I was sleeping at that time so then I start questioning my sanity and whether I was sleepwalking or not!
Most of HN isn't shaped by moderators boosting stories. But some of it is. The intention is just to make the site more interesting to the community. We don't always get that right, because sometimes the stories we think people will like just get flagged, and in that case we usually accede to the flaggers and unboost the thing. But most of the time it seems to work out.
I really appreciate your supplying a specific link. It's amazing how rare that is! and makes it so much easier to respond accurately.
Earlier I had read about someone who tried to spook his roommate by targetting him with heavily-personalized ads. Cannot seem to find it now.
[1]: https://medium.com/@MichaelH_3009/sniper-targeting-on-facebo...
The Ultimate Retaliation: Pranking My Roommate with Targeted Facebook Ads. https://ghostinfluence.com/the-ultimate-retaliation-pranking...
E.g. I get my news + dopamine from the local newspaper (physical paper edition) and HN, respectively. Ofc HN pretty much qualifies as a social network, but it has no targeting. My girlfriend isn't on any social network at all, unless WhatsApp qualifies as one and IMO it doesn't, unless you have a gazillion active group chats (which sounds like hell on earth).
I'm inclined to think that this makes both of us immune to attacks like the ones performed by this company, but I have an uneasy feeling that I'm missing something. Anyone with a better insight in targeting hacks than me able to chip in?
So your overall vulnerability to this targeting has more to do with what your browser does (such as whether it blocks trackers and expires or removes some cookies) and what sites you visit (in terms of where they choose to embed ads from).
WhatsApp group chats were used to spread carefully crafted opposition memes and fake news.
So, while you may be safe against 50$ campaigns, it could be a false sense of security. For 5000$-50000$ I am sure I can get a special message in front of your face: Take out local ads, plant a newspaper story, create a huge story about your controversial 5-million-dollar-revenue website on HackerNews (remember, no such thing as bad publicity, this website will see their customers spike today!)
> He banked on people hate-tweeting it. “I don’t mind what they feel, as long as they think something”, Halib said – which is scarily like something I’ve said in talks I’ve given about coming up with PR ideas that bang.
BTW, I really don't watch much Fox news, I tend to read about things a few days after they have happened. When I stay active on twitter, it's all a cesspool of lies, and I am pretty sure the news media is part of it.
I'm going to need to see some evidence for that one because it doesn't match what I've seen at all.
Also the title is purposely inflammatory (if not also true).
Of course as other commenters are positing - there are definitively many negative ways to look at it that are more realistic.
Like all this internet stuff is just fake, it's more entertainment than real life. Emails you don't like? delete them. Don't want people to find you on facebook, use a made up name, get all your friends to use made up names.
My daughter recently tried to search my on the internet - I don't exist, much to her chagrin. But we're linked on facebook, we share photos etc.
The only thing that does exist is purely professional, maybe these are skills that should be taught. No doubt facebook can do something with face recognition, and google can do some tracking, but I don't leave cookies lying around long, so they're pretty weak signals.
Packaging this capability for everyday people is exactly what we need to get widespread understanding of what is being done to them, and begin to build social defenses.
Political parties, corporations, and all kinds of bad actors are doing this stuff all the time. People need to find ways to externally validate their realities. I don’t see any way that can happen besides widespread adoption of consumer psyops tools.
It feels like Pandora’s Box has been opened, and we need to get comfy with the monsters as a first step, if we are to subdue them.
This, bought en masse, by most companies on Earth.
`echo -n "MESSAGE" | shasum -a 256`
At one point, you might have been able to create a non-retargeting-based ad campaign that would only have targeted your friend!
Edit: another amazing example using a different method is discussed elsewhere in this thread at https://news.ycombinator.com/item?id=21094682.
>The Spinner* sends you an innocent looking link. This link is sent to the target via text message. When the target presses the link, a cookie connected to the link attaches itself to the target’s phone. From that point on, the target will be strategically bombarded with articles and media tailored to him or her.
So it's using a tracking cookie and the victim needs to click a link before anything happens. More from the FAQ:
>Thanks to an online advertising technique called "retargeting", the service makes sure that only the target sees the content chosen for her or him.
I assume Google Ad's remarketing (or SaaS, "stalking as a service") is what was meant: https://support.google.com/google-ads/answer/2453998?hl=en&r...
So as far as I can tell, the whole thing is just using marketing features built into Google Ads.
* These are named as examples of ad networks and I don't mean to imply they are used in this scheme and definitely not that they would be complicit or cooperative with it.
Then they give you an important notice: the person you targeted with that link (which you are responsible for sending!) should also be referred to the terms of service of the Spinner. Sneaky loophole, where nobody will do that ("Hey honey, click this link and then visit this manipulation website to agree with the TOS!"), but they seemingly covered their asses, targeting people who never agreed to a TOS.
I've done similar 'hyper target decision makers' and I think they'd have more success using emails to match, @twitter handles, idfa etc, and or dropping FB's remarking code.
You might need to fake/expand minimum sized group to get spend but the value in reaching your top 10 decision makers outweighs also reaching another 490 or whatever needed to hit minimum match sizes.
Also, I think it would be very interesting to set up a honeypot for this and see what kinds of changes it drives. Anyone interested in splitting the cost for an experiment?
[0] http://ghostinfluence.com/the-ultimate-retaliation-pranking-...
Doesn't make it any more or less icky, just saying that it's not the only method/it's happening already.
https://www.cbsnews.com/news/48-hours-drawn-to-murder/2/
>But the plan went still further: at one point, police duped a newspaper reporter into writing a phony story saying an arrest was imminent. They even left a copy of Tim's mother's obituary on the windshield of a friend's truck.
>"That's torture," says Tim's former attorney, Erik Fischer. "They're trying to get this poor kid to relive his mother's death. They're trying to make him snap! It's a psychological experiment to try to make him snap!"
My webmail intentionally runs in it's own browser profile which is only used for opening links in email. If the tracking cookie attached there it wouldn't apply to nearly any of my usual web browser usage.
If you use Chrome for your browser, you can create a new profile and "web app" to run your web mail in. In Firefox, pin your web mail to a container. (Hopefully links followed from there stay in the container?)
On your phone, open links from email in chat in Firefox Focus unless you have reason to do otherwise. In settings disable third party cookies. (Firefox Focus still allows normal cookies by default)
Beyond that, IP addresses are the primary identifier on the internet, and all other tracking is meant to differentiate between different users on a single IP address.
Temporary containers are a nice plug-in for Firefox.
Then I clicked the link.
1) This (or something like it) will go open source. 2) An AI will be made to generate campaigns automatically. This can either use articles selected with some sort of sentiment analysis, or by generating the content itself with the next gen GPT-2.
Neal Stephenson talked about this more then 10 years ago in the book Anathem, calling them "Artificial Inanity Engines."
Uh huh.
Is this legal? I never click on links sent via SMS.
Counter PsyOps as a service (if built, social networks should probably build it in for free).
Make something that can detect if your stories seem to be manipulated and show stories that counteract that.
> Target: Employeess
Hmmm
The only reason they are paying more than $50, they’re buying more than 180 impressions.
Would it have a known placebo effect where even if you knew it was spun you’d still be influenced?
Besides I'd rather make my own "nudging" (or spearphishing) campaign and save a few bucks if need ever showed.
None of these have a direct call to action.... thus you need additional impressions to build recall or trigger inception.
Tools like this will now be used during every election/voting cycle, forever.
Extremely worrying, but inevitable.
> Gaslighting is a form of psychological manipulation in which a person seeks to sow seeds of doubt in a targeted individual or in members of a targeted group, making them question their own memory, perception, and sanity.
Our memory is a unreliable narrator and sanity might change overtime too. Why do you think those wouldn't be affected if you find yourself being victim to purposefully wrong and harmful information?
I’m pretty okay with their use of the word by your own definition.
No, gaslighting is systematically disorienting a person by staging confusing events, and blaming that confusion on the target themself. A one-way pipeline of targeted ads is not gaslighting, unless you call your wife crazy when she complains about all these weird ads she's seeing. But that's not what this service is automating.
In the opposite direction, you could choose to reinforce current ideas. Which, due to confirmation bias, would probably be easier than gaslighting.
But those are also things people may be comfortable just asking up front.
Of course other messages like "quit your job" for a coworker just seem spiteful and mean spirited.
>>Three most common methods of gaslighting are:
Hiding: The abuser may hide things from the victim and cover up what they have done. Instead of feeling ashamed, the abuser may convince the victim to doubt their own beliefs about the situation and turn the blame on themselves.
Changing: The abuser feels the need to change something about the victim. Whether it be the way the victim dresses or acts, they want the victim to mold into their fantasy. If the victim does not comply, the abuser may convince the victim that he or she is in fact not good enough.
Control: The abuser may want to fully control and have power over the victim. In doing so, the abuser will try to seclude them from other friends and family so only they can influence the victim's thoughts and actions. The abuser gets pleasure from knowing the victim is being fully controlled by them.
If targeting ads and content to an individual is 'gaslighting', then yeah - I'd say most internet/social media co's have a problem on their hands.
I mean, that opinion is pretty in-vogue right now, isn't it?
Just because the copy doesn't mention it doesn't mean it's not there.
The issue I take is with the complete lack of informed consent at play here. I’m not willing to see that as a positive. The toxic behavior in secretly manipulating for “good” far outweighs any altruism in my book.
When someone is struggling with something, often the most difficult step is changing habits. Them knowing they have a problem can help, and it is an important step, but it's not enough by itself.
As a reader, there's a real difference between deciding to upvote the original title (an observer's description of an inherently deceptive project) versus casting a vote on what it's been changed to (a brand name used to promote that project). I would absolutely upvote an article critical of The Spinner - while at the same time, I'd downvote a promotional submission.
OP did not intend to advertise The Spinner, they intended to expose it as a deceptive project without linking to third-party press coverage. The submission title absolutely matters.
If this changes your mind, please go with the original again.
The HN guidelines do ask submitters to use the site's title "unless it is misleading or linkbait" (https://news.ycombinator.com/newsguidelines.html). That's why we changed it.
Point about importance vs. endorsement is well taken; I would rather not give any publicity to this project without couching it in explicit criticism, but that's a personal choice.
But wait .. this is ... real? Like they take real money from people? .... huh ... what was that quote about how everything that was once parody is reality?
This is some serious Poe's Law stuff here.