Wow must have been tough for you. Sometimes the chemistry just works the other way I guess. Good on you for trying though. Have you noticed what were the others doing differently?
Unlike me and her colleague who did, more or less, the exact opposite.
Do you think it differed at all to the paramedics and policewoman?
The policewoman did have the advantage of being able to close the bridge to traffic though, which also helped calm things down.
Unfortunately, it is also counter to intuition for many, who just want to help and tend to swarm around the problem.