All of the Raptor products use very high quality regulators and power filtering. The only cases of PSU-related damage or malfunction that I am aware of were as a result of a PSU operating way outside of specification (think 12V+ on a 5V rail) or a poorly made PSU exploding and catching on fire, with predictable consequences for the attached devices. Thankfully such incidents are rare, and have never happened with our prebuilt systems that use high quality PSUs.
In general we can diagnose and repair or replace the systems rapidly. This one case was an extreme outlier, and in the future we will just be authorizing RMA and replacement / repair.