Hacker News Reader

Comment by Luke-Jr | Hacker News Reader

A number of users on IRC also said they would be priced out by any 50% premium increase...

(1) I would have paid 50% more but I also imagine that 50% is hardly necessary to fund a proper support system. That represents an increase of nearly a thousand dollars per unit.

(2) Having known the person (singular)* who said they'd be priced out at +50% from other interactions, I wouldn't take their comments at face value.

* Apparently it's two people.

What you're saying is disingenuous at best and gaslighting at worst. Just because you apparently have a very generous budget to throw at a problem doesn't mean everyone else in the same space does. I really struggle to see what the point is in making such a comment about other people's financial situations, and I would hope you can either justify making such an inflammatory remark or walk it back.

The specific person I'm referring to has lost any goodwill from other interactions I've had with them. I don't trust their statements.

And like I said, I would have personally paid a 50% increase, or for an ala-carte support package, but I doubt a 50% bump is actually necessary. One which doesn't push the board out of people's price ranges is probably feasible. Remember that we're talking about $2-3K, for the cheapest option with the simplest loadout. Customers already have disposable income. These are not priced like consumer hardware.

I beg you to reconsider the repercussions of holding grudges, especially in the FOSS community. All too often I see this pattern where people take a few disagreements too personally and hold them against each other for eternity. I know who you're talking about specifically (I was on the IRC channel at the time) and I know that they are genuinely trying to make it up to you (full retractions, refraining from speaking ill of the sort in the future, attempting to adjust their behavior so that they are not so quick to jump to so-called "hot takes" or other aggressive behavior). I hope that you, in turn, could also, in your own time, learn to forgive and let go as well. Please, for the sake of good FOSS everywhere - I know the two of you could accomplish so much!

Reply on news.ycombinator.com