One question I had from the beginning is, how much of this problem was cultural? That is, would this same policy have met with similar resistance in other countries, or does America have a singular belief in the fact that one ought to be explicitly rewarded for ones effort? The issue as quoted in the article seems to be that users were outraged that their tips did not go directly to the drivers. However, they did not accept the explanation that this system paid more drivers more money (at least according to the company’s statements). It seems almost selfish that we would value our individual contributions that highly that we would risk punishing drivers. What do others think?