If he really wanted an unlocked iphone 11 pro max, he could have REALLY paid the $1500 to Apple to get the generic unlocked phone that is an option to EVERYONE regardless of carrier.
Look at the apple store, anyone can get the generic unlocked phone straight from Apple. Yet he chose the Verizon version.
All I'm saying is I have no sympathy for this. He tried to circumvent the Verizon unlock policy and failed.
He could have chosen the generic unlocked version. This at best was just a dumb choice on his part. Not Apple's fault