Disclaimer: I haven't read the article. But I am working for a client that doesn't have space for all of the consultants on the project to come in to the office and this leads to wild miscommunications that lead to non-trivial delays which ultimately result in the client to ask the (local) consultants to come in to the office to talk to the staff to settle miscommunications. Setting aside the assertion that the client might need to communicate better we're all humans and misunderstandings happen. For remote workers who can't come in for a face-to-face meeting there's little chance to overcome a situation like this.
If companies were always able to communicate effectively then I might agree with the title... but this game works both ways and sometimes it's the employee/consultant/contractor who has the communication deficit which is exaggerated by remote.