Exactly this is the reason why I don't think Troy is being gullible here.
Exactly this is the reason why I don't think Troy is being gullible here.
"Because it's so important, surely they must be competent."
Which does not follow.
Look at the efforts spent hacking Bitcoin exchanges and identified large holders. Lots and lots of money being taken there. Look at the efforts made to hack much less important things. How come no big banks have suffered a serious compromise leading to the loss of 9-figure plus amounts of money yet?
Bitcoin is very different: when the bitcoin blockchain says someone else has your money, they have it. Imagine someone had heard that Ethereum had suffered no major attacks on exchanges, but hadn't heard of the DAO attack. They must think that Ethereum is extremely secure. Actually, Ethereum is very insecure, but a large enough target will get special treatment. Bitcoin doesn't have the same tendency as Ethereum (and real life) towards hard forks, so of course it will have more attacks on it. But this doesn't imply that anyone will hard fork when you get hacked, nor will the banks necessarily reverse the transaction when someone guesses your password.