Ask HN: Migrating from Recurly to Stripe Billing
I switched my consumer SaaS business (15k+ subscribers) from Stripe + Paypal to Recurly (with Stripe + Paypal as the payment gateways) 2 years ago in order to better manage our billing and consolidate reporting. I haven't been impressed, for a few reasons:
1. Recurly is expensive. It's nearly our largest software line item. 2. Recurly checkout/customization is limited - we're losing many customers in the checkout process and Stripe checkout looks very good (especially on mobile) 3. Recurly reporting isn't great
I am considering moving back to the Stripe billing + Paypal as a fallback option. We will lose some reporting capabilities, but save money and ideally have a better checkout experience.
My fear is losing customer subscription data during the migration, along with the development time needed to complete the project. I'm also not fully sure if Stripe billing will meet our needs (discount codes, free trials). Recurly also oversells their dunning management and credit card retries, but I'm quite sure Stripe does the same thing.
Does anyone have experience migrating from Recurly, Chargebee or a similar billing management service to Stripe billing?
Thanks :)