—Adding this to expound on what DanBC writes.
[1] Goes on to explain that this varies by jurisdiction and many have passed laws protecting apologizers.
[1]https://accidentlawyerhenderson.com/is-saying-im-sorry-an-ad...
I don't know how other jurisdictions handle this.
https://www.legislation.gov.uk/ukpga/2006/29/section/2
> Apologies, offers of treatment or other redress
> An apology, an offer of treatment or other redress, shall not of itself amount to an admission of negligence or breach of statutory duty.
This is especially true if you're a healthcare professional or work in a healthcare organisation. Your professional registration tells you to apologise; your organisations registration body tells them and you to apologise; your medical defence body tells you to apologise; a bunch of arms-length bodies are clear that you need to apologise if you do something wrong.
mc32 wasn't saying an apology will increase damages, just that it is often seen as an admission of guilt. In some places (e.g. Canada) an apology is not a sign of guilt. But you seem to be saying something different?