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Comment by AmericanChopper | Hacker News Reader

> They’ve killed the non Touch Bar MacBook Pro, while the industry laments the Touch Bar’s existence.

‘The industry’ is not Apple’s customer. Apple knows who they want their customers to be, and it makes the products that it knows they want. I’m mostly expecting them to release a smaller iPhone. But for most of your complaints and the same old complaints that get posted in every Apple thread on HN, Apple doesn’t care about them, because HN commenters don’t represent what the market actually wants from Apple.

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This comment is even less substantiated than its parent. Intuitively the nerds on HN don't represent the "real customers" of Apple, who as a big company, surely does market research. Yet Apple has gone on record several times claiming to bring products to market that customers don't know they need, eschewing market research.

Without posting any reviews or customer data, you assume that there is a large customer demand for touch bar-equipped laptop computers.

The plural of anecdotes isn't data, but the complete absence of adecdotes of people who love the touch bar says a lot.

Eh, there are some who do - I’ve never met one in person, but I have seen many online.

My comment is substantiated by the millions of MBPs they sell every year. I’ve worked with thousands of people who use MBPs since the touchbar came out, and the only people I’ve ever heard complain about it are online “pundits”. Most people I hear mention it love it. The only alternative explanation is that Apples market research is wrong, and that all sales of MBP since the release of the touchbar have been anomalous. It’s completely obvious how out of touch most Apple commentary is with their market.

Apple isn't gods.

A lot of time companies make shitty products and then refuse to back down on it. Apple has done it in the past and this is just another example of it.

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