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Comment by celticmusic | Hacker News Reader

Is that true about LastPass being the most popular password manager?

I just can't imagine it, I'm forced to use it with a client, and it has hands down the worst UI experience I've ever seen.

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Really? I find this hard to believe, as a dev and internet user. Facebook, instagram, etc have far worse interfaces.

You add the extension, easily add/generate/create/autofill your login info. It's usually as simple as clicking an icon that appears in the relevant field.

The vault UI is horrifyingly difficult.

Also their registration flow is horrendously awful. Try setting up a Family plan where you log out of your personal and log into your family plan and you'll see how frustratingly sticky it is.

Too many buttons and features for such a simple problem. Development is cancer.

Click plus, click password, fill in fields. That's not too difficult, is it? Although that "click password" step wasn't needed before the recent update. I imagine the typical user is just doing that and using the search field. And most would primarily use the extension or mobile app.

I've seen plenty of awful registration flows, so I'm sure that's true. I haven't had to do that for a few years.

No, OP has to be exaggerating

I meant out of all the password managers I've used, and I'm not exaggerating.

it's ridiculous that I have to go to the edit page just to copy a password. Neither Keypass, nor LastPass, nor any other password manager I've used, suffers from this.

And the amount of time it took for me to figure out how to create a password and allow others access to it is kind of silly.

But you _don't_ have to go to the edit page just to copy a password.

then perhaps you can enlighten me, because to this day it's the only way I've seen to actually copy the password.

yes, I was blown away by how bad it is the first time I saw it.

password management isn't a hard problem (outside of security concerns), why the hell did they end up with that UI?

Have you used Amazon Web Services Web Console? Worst UI experience I've had up to this point. However, it's a great product.

I think companies like this devote their resources to back end shit and keep the front end shit simple on purpose to prevent even the hint of a security bug that would make them look bad.

Long time last pass user...what do you recommend?

Team of 15-30 people, need shared username/password credentials for web, FTP, and DB systems. Also other arbitrary secure "notes", e.g. SSH key. Needs 2FA as well.

1Password is quite nice. Migrated a team from LastPass to 1Password recently, the experience was very smooth.

If I recall correctly, you can use `pass` as a team and individually revoke / add keys as the team changes.

With that said, LastPass or something similar is an easier solution for a team.

1pass has a much better UI imo.

https://padloc.app (currently in beta. shoot me an email if you want to try it: martin@padloc.app)

LastPass has a free tier. I would expect a lot of people use that tier driving up its usage.

Unfortunately, the word "popular" is ambiguous. It can mean either the most used, or the most liked. Given that they provide a useful service and have a free tier, it's almost certain that their 'popularity' (sense 1) is much higher than their 'popularity' (sense 2).

I worked at a company that used LastPass. The whole service was a complete train wreck, but I used it and therefore contributed to their ability to claim to be the most popular password manager.

Is that the “new” ui you’re speaking of? The old, pre 2019 UI, on MacOS was actually pretty nice and clean but the new webview one is a sad turn in the wrong direction.

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