It’s not the formality of your language that is creativity negative attention for your org. It’s the hyperbole and inaccuracy.
It’s quite possible to be accurate in my language and still speak informally.
It bugs me a little that you seem to be deflecting criticism and minimizing it rather than just accepting it and moving on. I didn’t think your headline wasn’t “diplomatic” enough and don’t think that’s relevant to this comment hierarchy where you respond.