Many people have had the same with PayPal, and some with regular banks.
So yes, take the card, but also take 5 other cards.
That doesn't mean the near-universal praise is always justified, of course. The Stripe of today is to some extent a victim of its own success, and the clean API, excellent documentation and first rate customer service that it was famous for in its early days are all sadly shadows of their former selves today.
That in turn doesn't mean Stripe is bad relative to its competitors, of course. It's just not as good as it used to be.
Authorize.net, merchant acquiring banks, etc. - all of this was _horrible_ for a small, fledgling company.
We're keenly aware of the importance of not messing with our customers' finances in this fashion, not the least because startups are both a core customer segment to us and the heart of what we do. Our policies are tuned around the realities of startups; we get launch days.
If anyone on HN ever feels like we’re slipping, I will do anything in my power to fix that; my email address is my HN handle at stripe.com
This is a right to recover money you owe on one account from another account you have with them.
It's likely (though I have not read the T&Cs) that they have a clause that they can recover money you owe on this credit card from your Stripe payment account.